fix problems on 生词本 [iphone]

—— Run into issues on 生词本? Get help pending when official support gets back to you!

生词本 - 智能背诵提醒

Info:

company: 嘉夫张

: http://blog.sina.com.cn/u/2949394297

Chat with our AI-based 生词本 Support

🛠️ Common 生词本 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

生词本 freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲

slow loading times

Fix: 1. Check your internet connection. If you're on Wi-Fi, try moving closer to the router or resetting the router. If on cellular, ensure you h... ⇲

Offline issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or an option in the settings menu. 2. If a... ⇲

Crashes issue

frequent crashes

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Delete and reinstall the app... ⇲

Support issue

poor customer support

Fix: 1. Look for FAQs or help sections within the app or on the developer's website for self-help resources. 2. Join user forums or communities r... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > [App Name]. Ensure that notifications are enabled and set to your... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store. Ensure your device meets these requirements. 2. If your device is not compat... ⇲

UI issue

cluttered user interface

Fix: 1. Explore the app's settings to see if there are options to customize the layout or hide certain features. 2. Familiarize yourself with the... ⇲

Customization issue

lack of customization options

Fix: 1. Check the app's settings thoroughly for any hidden customization options. Sometimes features are not immediately obvious. 2. Look for the... ⇲

Battery issue

high battery consumption

Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for the app. 2. Reduce s... ⇲