fix problems on Soul AI [iphone]

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—— Run into issues on Soul AI ? Get help pending when official support gets back to you!

Soul AI — Therapy & Self-Care
Info:
company: Human Singularity
: https://getsoul.ai
: getsoul.ai
Chat with our AI-based Soul AI Support
   Hello! How can I assist you?  

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Settings issue

limited free chats per day

Fix: 1. Maximize your free chats: Use your free chats strategically by saving your questions for when you really need assistance. 2. Keep a list... ⇲
 
Slow issue

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try moving closer to th... ⇲
 
Crashes issue

crashes frequently

Fix: 1. Update the app: Ensure you are using the latest version of Soul AI by checking for updates in the App Store. 2. Reinstall the app: Delet... ⇲
 
Battery issue

drains phone battery

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Soul AI to prevent it from using battery... ⇲
 
Syncing issue

does not sync between devices

Fix: 1. Ensure you are logged in: Make sure you are using the same account on both devices. Check your login credentials in the app settings. 2.... ⇲
 
Messages issue

fails to respond to messages

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If the connection is weak, try switching to a different net... ⇲
 
Payments issue

limits questions for paid subscribers

Fix: 1. Review subscription details: Check the app’s subscription page to understand the limitations and benefits of your current plan. 2. Prior... ⇲

free trial ends abruptly

Fix: 1. Check trial terms: Review the terms of the free trial in the app to understand its duration and conditions. 2. Set reminders: If you kno... ⇲
 
Support issue

poor customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Look for community forums: Sea... ⇲
 
Customization issue

inability to clear old conversation threads

Fix: 1. Check app settings: Look for an option in the app settings that allows you to delete or clear conversation history. 2. Archive conversat... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.7%

Bad experience
16.9%

Neutral
4.5%

~ from our NLP analysis of 89 combined software ratings.

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 Private Data Soul AI collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Soul Monthly: $24.99 Soul Monthly subscription
  2. Soul Weekly: $5.99 Soul Weekly subscription
  3. Soul Weekly Expensive: $9.99 Soul Weekly Expensive subscription
  4. Soul Yearly Bargain Trial: $64.99 Soul Yearly Bargain Trial subscription
  5. Soul Weekly Bargain: $7.99 Soul Weekly Bargain subscription
  6. Soul Yearly Cheap Trial: $49.99 Soul yearly cheap trial subscription
  7. Soul Yearly: $49.99 Soul Yearly subscription plan
  8. Soul Yearly Trial: $89.99 Soul Yearly Trial
  9. Soul Quarter: $29.99 Soul Quarter
  10. Soul Yearly Cheap: $49.99 Soul Yearly Cheap subscription