fix problems on Sharky's Rewards [iphone]

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—— Run into issues on Sharky's Rewards? Get help pending when official support gets back to you!

Sharky's Rewards
Info:
company: Paytronix Systems Inc
: https://www.sharkys.com/contact/lets-talk/
: www.sharkys.com
Chat with our AI-based Sharky's Rewards Support
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Crashes issue

Sharky's Rewards crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Sharky's Rewards, and tap 'Update' if available. This... ⇲
 
Bugs issue

Order now option does not work

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if that resolv... ⇲

Inconsistent order accuracy

Fix: After placing your order, review the confirmation screen carefully to ensure all items are correct. If you notice any discrepancies, contact... ⇲

Inconsistent portion sizes

Fix: If you notice inconsistencies, keep a record of your orders and report them to the restaurant for quality control. OR Consider providing... ⇲
 
Freezing issue

Sharky's Rewards hangs and does not complete tasks

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can help reset any processes that are stuck. OR If... ⇲
 
Login issue

Difficulties logging in

Fix: Double-check your login credentials for any typos. Ensure that Caps Lock is not on and that you are using the correct email and password com... ⇲
 
Customization issue

No option for curbside pickup customization

Fix: If the app does not allow for curbside pickup customization, consider calling the restaurant directly after placing your order to specify yo... ⇲

Inability to add ingredients to orders

Fix: Use the 'Special Instructions' field during the order process to specify any additional ingredients you would like to add. OR If the app... ⇲

Limited options for special requests

Fix: Use the 'Special Instructions' section during checkout to specify any special requests that are not covered by the app's options. OR If t... ⇲
 
Account issue

Issues with account creation and password reset

Fix: Ensure that you are entering a valid email address and that it is not already in use. If you encounter an error, try using a different email... ⇲

Sharky's Rewards does not recognize existing accounts

Fix: Ensure you are entering the correct email and password. If you have multiple accounts, try using a different email address. OR If you are... ⇲
 
UI issue

Poor user interface compared to competitors

Fix: Familiarize yourself with the app's layout by exploring all its features. Sometimes, taking time to navigate can help you understand it bett... ⇲

Difficult navigation for new users

Fix: Take a few minutes to explore the app's features and layout. Familiarizing yourself with the app can make navigation easier. OR Look for... ⇲
 
Support issue

Lack of contact information in the app

Fix: Check the app's settings or help section for any contact information. If not available, visit the restaurant's official website for contact... ⇲
 
Payments issue

Problems with payment processing

Fix: Check your internet connection and ensure it is stable. If the payment fails, try using a different payment method or card. OR Clear the... ⇲

No Apple Pay support

Fix: If Apple Pay is not supported, consider using an alternative payment method available in the app, such as credit/debit cards. OR Check if... ⇲
 
Notifications issue

Sharky's Rewards fails to notify when orders are ready

Fix: Check your app notification settings to ensure that notifications are enabled for Sharky's Rewards. Go to Settings > Notifications > Sharky'... ⇲
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 what users are saying
Good experience
79.6%

Bad experience
17.7%

Neutral
2.7%

~ from our NLP analysis of 451 combined software ratings.

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 Private Data Sharky's Rewards collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics