fix problems on Surepass Password Manager [iphone]

—— Run into issues on Surepass Password Manager? Get help pending when official support gets back to you!

Surepass Password Manager

Info:

company: Refined Insight Ltd

: https://refinedinsight.com/surepass

: refinedinsight.com

Chat with our AI-based Surepass Password Manager Support

🛠️ Common Surepass Password Manager Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Surepass Password Manager not visible in iPhone settings

Fix: Check if the app is installed correctly. Go to your home screen and swipe down to use the search function. Type 'Surepass' to see if it appe... ⇲

Cannot control internet access for the app

Fix: You can restrict internet access for Surepass by going to Settings > Cellular. Scroll down to find Surepass and toggle it off to prevent it... ⇲

Account issue

No password recovery option if forgotten

Fix: Create a secure backup of your master password by writing it down and storing it in a safe place. This way, you can refer to it if you forge... ⇲

Syncing issue

Syncing between devices not available

Fix: If you have multiple devices, consider using a different password manager that supports syncing across devices. This will allow you to acces... ⇲

Slow issue

Slow saving of records

Fix: Ensure that your iPhone is updated to the latest iOS version, as updates can improve app performance. Go to Settings > General > Software Up... ⇲

Payments issue

Limited to 15 passwords without upgrade

Fix: To manage your passwords effectively, prioritize which passwords are essential and consider using a different password manager that offers m... ⇲

Updates issue

Upgrade process can be confusing

Fix: Review the upgrade instructions within the app carefully. Look for a 'Help' or 'FAQ' section that may provide step-by-step guidance on how t... ⇲

Master password issue after updates

Fix: After an update, ensure that you are entering the correct master password. Sometimes, updates may reset certain settings, so double-check yo... ⇲

Backup issue

No cloud backup option

Fix: As a workaround, manually back up your passwords by exporting them to a secure file and storing it in a secure location, such as an encrypte... ⇲

Customization issue

Printing function does not format as desired

Fix: Try adjusting the print settings on your iPhone before printing. Go to the print preview and see if there are options to change the layout o... ⇲

UI issue

Notes display limited

Fix: Check if there are any settings within the app that allow you to expand or adjust the display of notes. Look for options in the settings men... ⇲

Security issue

Fingerprint unlock may fail

Fix: Ensure that your fingerprint is registered correctly in your iPhone settings. Go to Settings > Touch ID & Passcode and re-register your fing... ⇲

Features issue

No additional features for storing other information

Fix: Consider using a different app that specializes in secure storage of various types of information, such as notes or documents, alongside Sur... ⇲