fix problems on Cialfo [iphone]

—— Run into issues on Cialfo? Get help pending when official support gets back to you!

Cialfo

Info:

company: Cialfo Pte. Ltd.

: http://help.cialfo.co/en/

: cialfo.co

Chat with our AI-based Cialfo Support

🛠️ Common Cialfo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited features for counselors

Fix: Check if you are using the latest version of the Cialfo app. Go to the App Store, search for Cialfo, and see if an update is available. If s... ⇲

Cannot view students or colleges

Fix: Ensure that you have the correct permissions set up in your account. Go to your profile settings and check if you have access to view studen... ⇲

Notifications issue

Appointment confirmation not available

Fix: Check the app settings to see if there is an option to enable appointment confirmations. Sometimes, this feature may need to be activated ma... ⇲

Bugs issue

Mobile app not working

Fix: Restart your iPhone. This can resolve many temporary issues with apps. Simply hold down the power button and slide to power off, then turn i... ⇲

Login issues with a white screen

Fix: Clear the app cache by going to your iPhone settings, finding Cialfo, and selecting 'Clear Cache' if available. This can help resolve loadin... ⇲

Error after entering credentials

Fix: Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

UI issue

Inaccurate date options for tests

Fix: Check if there is an option to update or refresh the test dates in the app settings. Sometimes, the app may need to sync with the latest dat... ⇲

Cannot input decimal points for test scores

Fix: Check if there is a specific format required for entering scores. Sometimes, apps may require a certain input method (e.g., using a period i... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

61.4%

Good experience

36.4%

Neutral

2.3%

~ from our NLP analysis of 44 combined software ratings.

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Private Data Cialfo collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics