fix problems on Lifebox [iphone]

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—— Run into issues on Lifebox? Get help pending when official support gets back to you!

Lifebox: Storage & Backup
Info:
company: Lifecell Cloud
: https://mylifebox.com
: mylifebox.com
Chat with our AI-based Lifebox Support
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Backup issue

Videos cannot be backed up over mobile data after update

Fix: 1. Check app settings: Go to Lifebox settings and look for backup options. Ensure that the option to back up videos over mobile data is enab... ⇲
 
Downloads issue

Inability to download WhatsApp information

Fix: 1. Check WhatsApp settings: Ensure that you have allowed WhatsApp to back up data to Lifebox. Go to WhatsApp > Settings > Chats > Chat Backu... ⇲
 
Uploads issue

Photos take too long to upload

Fix: 1. Check your internet connection: Ensure you are on a stable Wi-Fi connection for faster uploads. 2. Reduce photo size: If possible, resize... ⇲
 
Loading issue

Old videos and photos do not open

Fix: 1. Check file format: Ensure that the videos and photos are in a supported format. If not, consider converting them to a compatible format.... ⇲
 
Account issue

Password issues with Turkcell account

Fix: 1. Reset your password: Use the password recovery option on the Turkcell login page to reset your password. 2. Check for typos: Ensure that... ⇲
 
Privacy issue

Unclear data handling practices

Fix: 1. Review privacy settings: Go to Lifebox settings and review the privacy options available to you. Ensure you understand what data is being... ⇲
 
Bugs issue

Lifebox fails to remember sent images when phone goes to sleep

Fix: 1. Check app settings: Look for any settings related to background app refresh and ensure they are enabled for Lifebox. 2. Restart the app:... ⇲
 
UI issue

Multiple clicks required to access photos

Fix: 1. Organize your albums: Create a more organized album structure within Lifebox to reduce the number of clicks needed to access photos. 2. U... ⇲
 
Customization issue

Creates separate albums for each upload

Fix: 1. Manually organize albums: After uploads, go into Lifebox and manually move photos into existing albums to reduce clutter. 2. Use batch ed... ⇲
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 what users are saying
Good experience
89.9%

Bad experience
5.6%

Neutral
4.5%

~ from our NLP analysis of 466 combined software ratings.

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 Private Data Lifebox collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium: $0.99 Premium pack for unlimited use of all lifebox
  2. 250 GB: $0.99 250 GB storage for all of your personal files
  3. 50 GB: $0.99 50 GB storage space for all your photos,videos, music files and documents
  4. 500 GB: $0.99 500 GB storage space for all your photos,videos, music files and documents
  5. 100 GB: $0.99 100 GB storage space for your all files
  6. First Month Free 50GB: $0.99 First Month Free 50GB
  7. First Month Free 250GB+Premium: $0.99 First Month Free 250GB + Premium
  8. Premium: $0.99 Premium pack for unlimited use of all lifebox
  9. 100 GB Yearly: $2.99 100GB Yearly
  10. 2,5 TB: $9.99 2,5 TB storage space for all your photos,videos, music files and documents