fix problems on Mo-View [iphone]

—— Run into issues on Mo-View? Get help pending when official support gets back to you!

Mo-View

Info:

company: Shenzhen MoLian Technology Co., Ltd.

: http://www.mo-linktech.com

: mo-linktech.adgo.top

Chat with our AI-based Mo-View Support

🛠️ Common Mo-View Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mo-View fails to connect to camera

Fix: 1. Ensure that the camera is properly connected to your iPhone and powered on. 2. Restart the Mo-View app and try reconnecting. 3. Check you... ⇲

Popup error messages without explanation

Fix: 1. Take note of the specific error messages and try to replicate the actions that lead to them. 2. Check the app's settings for any configur... ⇲

Camera issue

Home screen forces photo or video capture

Fix: 1. Check the app settings to see if there is an option to disable automatic capture. 2. If there is no such option, try uninstalling and rei... ⇲

Mo-View fails to activate camera after updates

Fix: 1. Check the app permissions in your iPhone settings to ensure it has access to the camera. 2. Restart the app and your iPhone to see if tha... ⇲

Storage issue

Inability to save images or videos

Fix: 1. Check the app's permissions in your iPhone settings. Go to Settings > Privacy > Photos and ensure Mo-View has access to save photos. 2. E... ⇲

UI issue

Unclear and poorly translated instructions

Fix: 1. Look for any user guides or tutorials available online that may provide clearer instructions. 2. Use online translation tools to help und... ⇲

No main menu for navigation

Fix: 1. Explore the app thoroughly to see if there are hidden menus or gestures that reveal navigation options. 2. Check for any updates to the a... ⇲

Network issue

Mo-View does not recognize special characters in WiFi SSID

Fix: 1. Try changing your WiFi SSID to remove special characters and see if the app can connect. 2. Ensure that your WiFi network is functioning... ⇲

Mo-View does not work with home WiFi

Fix: 1. Check your home WiFi settings to ensure that the network is functioning properly and that other devices can connect. 2. Restart your rout... ⇲

Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the latest version of the app. 2. Check the compatibility of the app with each device's operating sys... ⇲

Limited functionality on certain devices

Fix: 1. Check the app's compatibility list to ensure your device is supported. 2. Ensure that your device's operating system is up to date, as up... ⇲

Settings issue

Mo-View does not register in device settings

Fix: 1. Restart your iPhone and check again in Settings. 2. Reinstall the app to see if it registers correctly after a fresh installation. OR... ⇲

Settings changes result in failure messages

Fix: 1. Revert any recent changes made in the app settings to see if that resolves the failure messages. 2. Check for any updates to the app that... ⇲

Screen issue

Black screen when attempting to use

Fix: 1. Force close the app by swiping it away in the app switcher and then reopen it. 2. Restart your iPhone to clear any temporary glitches tha... ⇲

Support issue

Device abandoned with no support

Fix: 1. Search for user communities or forums where other users may share solutions or workarounds for common issues. 2. Look for alternative app... ⇲

Updates issue

Mo-View not listed in app store anymore

Fix: 1. If the app is no longer available in the App Store, check if you have a backup of the app on your device or in iTunes. 2. Look for altern... ⇲

Installation issue

Difficult setup process

Fix: 1. Follow any available setup guides or video tutorials that may simplify the process. 2. Break down the setup into smaller steps and tackle... ⇲

Permissions issue

Mo-View takes over normal device behaviors

Fix: 1. Check the app settings to see if there are options to disable any intrusive features. 2. If the app is causing significant disruption, co... ⇲