fix problems on ScoreCam [iphone]

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—— Run into issues on ScoreCam? Get help pending when official support gets back to you!

ScoreCam - Embedded Scoreboard
Info:
company: Pachyderm Software
: https://scorecam.pydmsw.com
: scorecam.pydmsw.com
Chat with our AI-based ScoreCam Support
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Video issue

Video records with pauses

Fix: 1. Check your storage space. Go to Settings > General > iPhone Storage and ensure you have enough free space for video recording. 2. Close... ⇲

Video quality is poor

Fix: 1. Check the camera settings within the app to ensure you are using the highest resolution available. 2. Clean the camera lens on your iPho... ⇲

Videos not saved properly

Fix: 1. Check your iPhone's storage to ensure there is enough space for saving videos. Go to Settings > General > iPhone Storage. 2. Ensure that... ⇲
 
Slow issue

ScoreCam drags with recording delay

Fix: 1. Ensure that your iPhone is not overloaded with background processes. Close unnecessary apps and restart your device. 2. Check for any av... ⇲

Long saving times for videos

Fix: 1. Ensure you have sufficient storage space on your device. Go to Settings > General > iPhone Storage. 2. Close other apps that may be usin... ⇲
 
Freezing issue

ScoreCam freezes and locks

Fix: 1. Force close the app by double-clicking the Home button (or swiping up) and swiping up on ScoreCam. Then reopen the app. 2. Restart your... ⇲
 
Audio issue

No Bluetooth mic support

Fix: 1. Check if your Bluetooth microphone is properly paired with your iPhone. Go to Settings > Bluetooth and ensure it is connected. 2. Look f... ⇲
 
Network issue

Inconsistent live streaming functionality

Fix: 1. Ensure you have a stable internet connection. Test your Wi-Fi or cellular data speed using a speed test app. 2. Restart the app and your... ⇲

Problems with connecting remote app via Bluetooth

Fix: 1. Ensure that both the iPhone and the remote app are updated to the latest versions. 2. Restart both devices and try reconnecting. 3. Go... ⇲

ScoreCam does poorly in low connection situations

Fix: 1. Test your internet connection speed and stability. If using Wi-Fi, try moving closer to the router or switching to a wired connection if... ⇲
 
Settings issue

Scoreboard settings do not reset

Fix: 1. Look for a reset option within the app settings. This may be labeled as 'Reset Settings' or 'Default Settings.' 2. If no such option exi... ⇲
 
Updates issue

ScoreCam has not been updated recently

Fix: 1. Regularly check the App Store for updates to the ScoreCam app. Open the App Store, tap on your profile icon, and scroll to see if updates... ⇲
 
Customization issue

Limited customization options for scoreboards

Fix: 1. Explore all settings within the app to ensure you are not missing any customization options. 2. Check the app's help section or user man... ⇲
 
Uploads issue

Issues with transferring videos

Fix: 1. Ensure you have a stable internet connection if transferring videos to a cloud service. 2. Check the app settings for any specific trans... ⇲
 
Compatibility issue

No support for 4K 60fps

Fix: 1. Check the app settings to see if there are any options to enable higher frame rates or resolutions. 2. Ensure your iPhone model supports... ⇲
 
Account issue

Family sharing issues

Fix: 1. Ensure that Family Sharing is set up correctly on your iPhone. Go to Settings > [your name] > Family Sharing and check the settings. 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.5%

Bad experience
10.8%

Neutral
2.7%

~ from our NLP analysis of 1,504 combined software ratings.

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 Private Data ScoreCam collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Live Stream + Pro (1 Month): $9.99 One week FREE trial to evaluate all features
  2. Live Stream + Pro (1 Year): $33.99 One week FREE trial to evaluate all features
  3. Pro Version: $11.99 Includes the Starter Sports Pack plus added features such as Remote Control and Scoreboard Scaling. Future 2.x features will also be included.
  4. Branding + Live Stream (1 Mo): $18.49 1 week FREE trial w/ full access to ScoreCam
  5. Starter Sports Pack: $8.99 Starter pack that unlocks the following: Four scoreboards with editing capabilities and unlimited recording duration. This package does not include future features, upgrades and scoreboards.
  6. Branding + Live Stream (1 Yr): $58.99 1 week FREE trial w/ full access to ScoreCam
  7. Pro Upgrade: $8.99 Includes the Starter Sports Pack plus added features such as Remote Control and Scoreboard Scaling. Future 2.x features will also be included.