fix problems on TopLive [iphone]

—— Run into issues on TopLive? Get help pending when official support gets back to you!

TopLive - Live Video Chat App

Info:

company: Aligosta Limited

: https://toplive.io/contact

Chat with our AI-based TopLive Support

🛠️ Common TopLive Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

High cost per minute for video calls

Fix: Consider using the app during promotional periods or special events when the cost per minute may be reduced. Check the app's notifications o... ⇲

Requires purchase of coins to use features

Fix: Look for ways to earn free coins within the app, such as completing tasks or participating in promotions. Check the app's FAQ section for de... ⇲

Network issue

Limited availability of users in certain regions

Fix: Try using the app during peak hours when more users are likely to be online. This can increase your chances of connecting with others. OR... ⇲

Frequent dropped calls

Fix: Ensure you have a stable internet connection by switching to Wi-Fi if you are using mobile data. Test your connection speed using a speed te... ⇲

Difficulty in connecting with real users

Fix: Enhance your profile with clear photos and engaging descriptions to attract genuine users. This can increase your chances of meaningful conn... ⇲

Bugs issue

Automated responses instead of real interactions

Fix: Be proactive in your search for real users by filtering your matches based on specific interests or criteria that may lead to more genuine i... ⇲

Support issue

Poor customer support response time

Fix: Utilize the app's help or support section to find self-help resources or FAQs that may address your issue without needing to contact support... ⇲

Video issue

Inconsistent video quality

Fix: Adjust your video settings within the app to lower the resolution, which may improve performance on slower connections. OR Ensure your de... ⇲

Users often encounter pre-recorded videos

Fix: Be cautious when selecting users to interact with; look for profiles that indicate live interaction or have recent activity. OR Engage wi... ⇲

Ads issue

Misleading advertising about free features

Fix: Review the app's terms of service and user agreements to understand what features are genuinely free and which require payment. OR Share... ⇲

Privacy issue

Excessive nudity from male users

Fix: Use the app's reporting features to flag inappropriate content or users. This can help improve the community standards over time. OR Adju... ⇲

Payments issue

Unauthorized charges after app deletion

Fix: Before deleting the app, ensure you cancel any subscriptions or in-app purchases to prevent future charges. Check your app store account for... ⇲

Limited functionality without payment

Fix: Explore the app's free features thoroughly to maximize your experience without payment. Familiarize yourself with all available options. O... ⇲

Lack of transparency about paid interactions

Fix: Review the app's user agreement and payment policies to understand what you are paying for and how it works. OR Keep track of your intera... ⇲

Account issue

High number of fake profiles

Fix: Be vigilant when interacting with new users; look for signs of authenticity, such as profile completeness and activity history. OR Use th... ⇲

Locked out of account due to updates

Fix: Check for any app updates in the App Store and ensure you are using the latest version. Sometimes, simply updating can resolve access issues... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.3%

Bad experience

9.3%

Neutral

4.4%

~ from our NLP analysis of 7,631 combined software ratings.

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Private Data TopLive collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics

Cost of Subscriptions

1050 Coins: $10.99 TopLive - Live Video Chat
130 Coins: $1.99 TopLive - Live Video Chat App
1000 Coins Offer: $10.99 TopLive - Live Video Chat App
530 Coins: $6.99 TopLive - Live Video Chat App
150 Coins: $1.99 TopLive - Live Video Chat
300 Coins: $0.99 TopLive - Live Video Chat
650 Coins: $6.99 TopLive - Live Video Chat
2100 Coins: $24.99 TopLive - Live Video Chat App
2550 Coins: $24.99 TopLive - Live Video Chat
1300 Coins Offer: $6.99 TopLive - Live Video Chat