fix problems on OTO Navi [iphone]

—— Run into issues on OTO Navi? Get help pending when official support gets back to you!

OTO Navi - Sound Navigator

Info:

company: The Japan Times Publishing, Ltd.

: https://bookclub.japantimes.co.jp/en/news/n22155.html

: bookclub.japantimes.co.jp

Chat with our AI-based OTO Navi Support

🛠️ Common OTO Navi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Favorites feature adds entire book instead of single track

Fix: To manage your favorites more effectively, try creating a playlist instead of using the favorites feature. Open the app, navigate to the tra... ⇲

No progress bar on MacOS

Fix: If the progress bar is missing, try restarting the app. Close OTO Navi completely and reopen it. This can sometimes refresh the interface an... ⇲

Audio issue

Skipping back resets audio file on MacOS

Fix: As a workaround, instead of using the skip back feature, try using the rewind function if available. This may allow you to go back a few sec... ⇲

Downloads issue

Instructions for downloading audio are unclear

Fix: Look for a help or FAQ section within the app. Many apps have a dedicated area for user support that may provide clearer instructions on dow... ⇲

Cannot download or view lessons for third edition

Fix: Ensure that you have the correct version of the app that supports the third edition. Check the app store for updates and install the latest... ⇲

Bugs issue

Error when scanning the code

Fix: Make sure that your camera lens is clean and unobstructed. A dirty lens can cause scanning errors. Wipe the lens gently with a soft cloth an... ⇲