fix problems on Bloomberg Professional [iphone]

—— Run into issues on Bloomberg Professional? Get help pending when official support gets back to you!

Bloomberg Professional

Info:

company: Bloomberg Finance LP

: https://www.bloomberg.com/professional/support/customer-support-overview/

: www.bloomberg.com

Chat with our AI-based Bloomberg Professional Support

🛠️ Common Bloomberg Professional Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bloomberg Professional lacks detailed and organized magazine sections

Fix: To improve your experience with the magazine sections, try creating a custom folder in your bookmarks or favorites where you can save links... ⇲

Inability to track portfolio groups in real-time

Fix: Check if you have enabled real-time data updates in the app settings. Go to Settings > Data Updates and ensure that real-time updates are tu... ⇲

Features issue

Missing functionality for reading magazine subscriptions and newsletters

Fix: If you have subscriptions outside the app, try accessing them through a web browser on your iPhone. Many publications offer mobile-friendly... ⇲

Lack of essential features like Most Active function

Fix: Check if the feature is hidden in a different section of the app. Sometimes, features are relocated during updates. Explore the app thorough... ⇲

Inability to export/share research PDFs

Fix: Check if there is an option to share links to the research instead of exporting PDFs. This can be a workaround to share information with oth... ⇲

Missing credit-oriented screens and functions

Fix: Explore the app's settings to see if there are options to enable or display credit-related features. Sometimes, these can be toggled on or o... ⇲

Compatibility issue

Significant gap between terminal and app capabilities

Fix: To bridge the gap, familiarize yourself with the features available in the app by reviewing the user guide or help section within the app. T... ⇲

No option for legacy version on older devices

Fix: If your device cannot support the latest version, consider using the app on a different device that meets the requirements, if available.... ⇲

UI issue

Clunky terminal mode on tablet

Fix: Try adjusting the display settings on your tablet. Go to Settings > Display and adjust the resolution or orientation to see if it improves t... ⇲

Missing refresh buttons in multiple views

Fix: Try pulling down on the screen in the relevant view to refresh the data manually. This gesture often triggers a refresh in many apps, includ... ⇲

Deleted stock symbols next to research reports

Fix: Check if there is a filter applied that hides certain symbols. Go to the filter settings in the research section and ensure all relevant sym... ⇲

Unintuitive user interface after updates

Fix: Take some time to explore the new layout and features after an update. Familiarizing yourself with the changes can help you adapt more quick... ⇲

Inflexible column widths on mobile

Fix: Try rotating your device to landscape mode, which may provide a better view and allow for more flexibility in column widths. OR If the co... ⇲

Crashes issue

Frequent crashes and blank screens

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Bloomberg Professional, and check for updates. Updati... ⇲

Loading issue

Slow loading times for portfolios

Fix: Check your internet connection. A slow or unstable connection can cause loading delays. Try switching between Wi-Fi and cellular data to see... ⇲

Notifications issue

Useless push alerts

Fix: Review your alert settings in the app. Go to Settings > Notifications and customize the types of alerts you want to receive to ensure they a... ⇲

Navigation issue

Tedious navigation through recently viewed securities

Fix: Try using the search function to quickly find specific securities instead of scrolling through the recently viewed list. This can save time... ⇲

Customization issue

Inability to reorder and prioritize information on equity securities

Fix: Check if the app allows customization of views. Go to the settings or view options and see if you can adjust the order of information displa... ⇲

Support issue

Poor customer support and documentation

Fix: Utilize online forums or user communities where other users share tips and solutions. This can be a valuable resource for troubleshooting is... ⇲

Updates issue

Forced updates to newer iOS versions

Fix: If you prefer not to update your iOS, check if you can adjust your app settings to delay updates. However, be aware that this may limit your... ⇲

Overall app performance deteriorating with updates

Fix: Regularly clear the app's cache and data to improve performance. Go to Settings > General > iPhone Storage, find Bloomberg Professional, and... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

65.7%

Bad experience

25.8%

Neutral

8.5%

~ from our NLP analysis of 423 combined software ratings.

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Private Data Bloomberg Professional collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics