fix problems on HOCMAI [iphone]

—— Run into issues on HOCMAI? Get help pending when official support gets back to you!

HOCMAI: Học online từ lớp 1-12

Info:

company: Học Mãi

: https://hocmai.vn/ho-tro/

: taiapp.hocmai.vn

Chat with our AI-based HOCMAI Support

🛠️ Common HOCMAI Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lag during usage

Fix: 1. Close Background Apps: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. S... ⇲

Lack of video rewind feature

Fix: 1. Use Screen Recording: If you need to review a part of the video, you can use the built-in screen recording feature on your iPhone. Go to... ⇲

UI issue

No banner information display

Fix: 1. Check Notifications: Ensure that notifications for HOCMAI are enabled. Go to Settings > Notifications > HOCMAI and make sure 'Allow Notif... ⇲

Customization issue

HOCMAI lacks professional investment

Fix: 1. Provide Feedback: While direct contact is not suggested, you can use the app's feedback feature (if available) to express your thoughts o... ⇲

Freezing issue

HOCMAI freezes

Fix: 1. Force Close the App: If the app freezes, double-click the Home button (or swipe up from the bottom) and swipe up on HOCMAI to close it. R... ⇲

Screen issue

Black screen on re-entry

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available... ⇲

Downloads issue

Low download numbers

Fix: 1. Promote the App: Share your positive experiences with friends or on social media to help increase visibility and downloads. Word of mouth... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

81.3%

Bad experience

18.8%

Neutral

0.0%

~ from our NLP analysis of 16 combined software ratings.

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Private Data HOCMAI collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics