—— Run into issues on Thai Chili 2go? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings for any options related to tipping. Navigate to the settings menu, look for 'Payment' or 'Tipping' options, and see i... ⇲
Fix: After an update, check if your rewards are still linked to your account. Go to the rewards section in the app and see if you need to re-link... ⇲
Fix: Ensure you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it. Chec... ⇲
Fix: Check if the app allows you to view your order history. If it does, see if there is an option to reorder or modify the last order. If editin... ⇲
Fix: Ensure that you have a stable internet connection when placing orders. If the app fails to register a purchase, try refreshing the app or lo... ⇲
Fix: If Apple Pay is not supported, check if the app allows you to add a credit or debit card manually. Navigate to the payment settings and add... ⇲
Fix: Take note of the specific error message you are receiving. Search the app's help section or FAQ for that error code to find specific trouble... ⇲
Fix: If you are unable to verify your phone number, try using a different phone number from a supported carrier. You may also consider using a fa... ⇲
Fix: If the app requires you to log in to place an order, consider creating a new account if you do not have one. Use a simple email and password... ⇲
Fix: Ensure that you are using the same login credentials across platforms. If you have created an account on one device, use the same email and... ⇲
Fix: If guest checkout is not available, you will need to create an account to place an order. Follow the account creation process, which usually... ⇲
Fix: If you encounter issues with employees not being familiar with the app, consider asking for a manager or a more experienced staff member who... ⇲
Fix: Double-check the terms and conditions of the promotion to ensure it is still valid and applicable to your order. Promotions may have specifi... ⇲
Fix: Ensure that you have selected the correct location for your order. Check the app's location settings and confirm that your address is accura... ⇲
Fix: Check the app for any notifications or updates regarding price changes. Sometimes, apps will provide information on price adjustments in the... ⇲
Fix: If you are having trouble registering, ensure that you are entering all required information correctly, including a valid email address and... ⇲