fix problems on Pluto TV [iphone]

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—— Run into issues on Pluto TV? Get help pending when official support gets back to you!

Pluto TV: Watch Movies/Live TV
Info:
company: Pluto.tv
: https://support.pluto.tv/
: pluto.tv
Chat with our AI-based Pluto TV Support
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UI issue
Navigation issues within the app

Fix: 1. Familiarize with the Layout: Spend some time exploring the app’s layout. Look for tabs like ‘Live TV’, ‘On Demand’, and ‘My List’ to unde... »»
Limited channel guide visibility

Fix: 1. Explore the App: Navigate through the app to find the channel guide, which may be located under the ‘Live TV’ section. 2. Update the App... »»
 
Ads issue
Ads are excessive and disruptive

Fix: 1. Take Breaks: If ads are too disruptive, consider taking a break during ad breaks to avoid frustration. 2. Provide Feedback: While you ca... »»
No option for a paid ad-free version

Fix: 1. Use Alternative Services: If ads are too disruptive, consider exploring other streaming services that offer ad-free options for a subscri... »»
 
Content issue
Limited selection of episodes and seasons

Fix: 1. Explore Other Platforms: If you find the selection limited, consider checking other streaming services that may have a broader range of e... »»
Lack of obscure or independent films

Fix: 1. Explore Other Platforms: If you’re looking for obscure or independent films, consider checking other streaming services that specialize i... »»
 
Compatibility issue
Poor AirPlay functionality

Fix: 1. Ensure Compatibility: Make sure your iPhone and the device you are AirPlaying to are compatible and updated. 2. Restart Devices: Restart... »»
 
Glitches issue
Glitches and stuttering during playback

Fix: 1. Check Internet Speed: Use a speed test app to check your internet speed. If it’s below the recommended speed for streaming, consider upgr... »»
 
Bugs issue
Favorites feature does not work

Fix: 1. Restart the App: Close and reopen the app to see if the favorites feature starts working again. 2. Re-add Favorites: Try removing and re... »»
 
Search issue
No search bar for content

Fix: 1. Use Categories: Navigate through the app’s categories to find content instead of searching. 2. Check for Updates: Ensure you have the la... »»
 
Syncing issue
Commercials not synced with shows

Fix: 1. Restart the App: Close and reopen the app to see if this resolves the syncing issue. 2. Check Internet Connection: Ensure your internet... »»
 
Crashes issue
App crashes frequently

Fix: 1. Update the App: Go to the App Store and check for updates to ensure you are using the latest version, which may fix crashing issues. 2.... »»
 
Registration issue
Difficulties with registration process

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection while registering. 2. Use a Different Device: If you are having... »»
 
Video issue
Inconsistent playback quality

Fix: 1. Check Internet Speed: Use a speed test app to ensure your internet speed is sufficient for streaming. 2. Lower Video Quality: If availab... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.9%

Neutral
2.7%

Bad experience
2.4%

~ from our NLP analysis of 1,302,595 combined software ratings.

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 Private Data Pluto TV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics