fix problems on PastBook [iphone]

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—— Run into issues on PastBook? Get help pending when official support gets back to you!

PastBook: 1-Click Photo Book
Info:
company: PastBook BV
: https://help.pastbook.com/hc/en-us/categories/360003533097-PastBook-App-iOS
: pastbook.com
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UI issue

Photos are small on phone

Fix: Check the zoom settings within the app. Some apps allow you to zoom in on photos for a better view. Pinch to zoom in on the photo to see if... ⇲

Written descriptions do not fit properly

Fix: Try editing the text to make it shorter or more concise. Use bullet points or short phrases instead of long sentences to ensure that the tex... ⇲

Difficult to identify duplicate photos

Fix: Use your phone's photo gallery to manually check for duplicates before uploading to the app. You can sort your photos by date or name to hel... ⇲

Cannot rearrange photos easily

Fix: Look for a dedicated 'Edit' or 'Arrange' mode within the app that allows for easier photo manipulation. This mode may provide a more intuiti... ⇲
 
Customization issue

No option to change background color on app

Fix: Check the settings or customization options within the app. Some apps have hidden features that allow you to change background colors. Look... ⇲

Limited formatting templates

Fix: Explore the app thoroughly to see if there are any hidden templates or additional options that can be unlocked through in-app purchases. Som... ⇲

Cannot add text to inside pages

Fix: Check if there is an option to add text boxes specifically for inside pages. Some apps have designated areas for text that may not be immedi... ⇲

Limited options for photo layouts

Fix: Explore the app for any additional layout options that may be available through updates or in-app purchases. Sometimes, apps have more featu... ⇲
 
Downloads issue

Photos do not arrange as downloaded

Fix: Ensure that the photos are organized in the correct order before uploading them to the app. You can create a new folder on your phone and ar... ⇲
 
Support issue

Customer service is unresponsive

Fix: Check the app for any FAQs or help sections that might provide answers to common issues. Many apps have built-in support resources that can... ⇲
 
Payments issue

Order processing issues

Fix: Double-check your payment information and ensure that it is entered correctly. Sometimes, order processing issues arise from incorrect billi... ⇲
 
Backup issue

PastBook lost previously created books

Fix: Check if the app has a backup or restore feature. Some apps automatically save your projects, but you may need to enable this feature. Look... ⇲
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 what users are saying
Good experience
96.5%

Bad experience
2.6%

Neutral
0.9%

~ from our NLP analysis of 4,340 combined software ratings.

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 Private Data PastBook collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics