fix problems on Express Lanes [iphone]

—— Run into issues on Express Lanes? Get help pending when official support gets back to you!

Express Lanes

Info:

company: Transurban (USA) Inc.

: https://www.expresslanes.com/mobileapp

: www.expresslanes.com

Chat with our AI-based Express Lanes Support

🛠️ Common Express Lanes Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Express Lanes freezes while watching stream

Fix: 1. Close other apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on any apps... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Express Lanes, and select 'Offload App'. This will remove the app but ke... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of Express Lanes by checking the App Store for updates. Developers often release... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content in advance: If the app allows, download any necessary content while connected to Wi-Fi before going offline. Check the a... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section that can provide answers to common issues without needing to contact supp... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Express Lanes and ensure that notifications are enabled. Adjust the alert s... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its layout and features. Look for any tutorial or help secti... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have overlooked. 2. Provide fe... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and disable it for Express Lanes to reduce battery usage. 2.... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. This information can usually be found on the Ap... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

85.2%

Good experience

13.0%

Neutral

1.9%

~ from our NLP analysis of 54 combined software ratings.

Switch to these Alternatives:

VRE Mobile

VDOT 511 Virginia Traffic

GoToll: Pay tolls as you go

DC Airports

NextPass Easy Toll Payments

DriveEzMD

Massanutten Resort App

DC Metro and Bus

Washington DC Metro Route Map

ParkDC Permits

Private Data Express Lanes collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics