fix problems on VDScan [iphone]

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—— Run into issues on VDScan? Get help pending when official support gets back to you!

VDScan
Info:
company: Opus Noma LLC
: https://www.vdscan.app/support
: www.vdscan.app
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Syncing issue

Occasional loss of scanned documents

Fix: 1. Regularly save your scanned documents to a cloud service (like iCloud, Google Drive, or Dropbox) after each scan to prevent loss. 2. Che... ⇲
 
Audio issue

Choppy reading with split words

Fix: 1. Ensure that the scanned documents are clear and well-aligned. If the text is blurry or misaligned, it can lead to split words. 2. Adjust... ⇲

Edge detection tone is too loud

Fix: 1. Check the app settings for sound options and adjust the volume or disable sound notifications if possible. 2. Use your device's volume c... ⇲
 
Installation issue

Requires reinstallation after resetting settings

Fix: 1. Before resetting settings, back up your app data if possible. Check if the app has a backup feature. 2. After resetting, reinstall the a... ⇲
 
Search issue

Limited ability to search within scanned documents

Fix: 1. Use OCR (Optical Character Recognition) features if available in the app settings to enhance text recognition. 2. Export scanned documen... ⇲
 
Crashes issue

Auto capture mode can lead to crashes

Fix: 1. Disable the auto capture mode in the app settings and switch to manual capture to avoid crashes. 2. Ensure that your device's camera len... ⇲

Scanning speed affects app stability

Fix: 1. Reduce the scanning speed in the app settings if such an option exists. Slower scanning may improve stability. 2. Ensure your device has... ⇲
 
Compatibility issue

Inconsistent performance with different lighting conditions

Fix: 1. Always try to scan in well-lit areas. Natural light is preferable, but if using artificial light, ensure it is bright and evenly distribu... ⇲

No support for previously taken photos

Fix: 1. Use a third-party app to convert your existing photos into a compatible format for VDScan. 2. Manually re-scan the documents if possible... ⇲
 
Bugs issue

Difficulty reading complex layouts

Fix: 1. Simplify the layout if possible before scanning. Remove any unnecessary elements that may confuse the app. 2. Use the manual capture opt... ⇲
 
Features issue

Lack of page orientation check feature

Fix: 1. Manually check the orientation of pages before scanning and adjust them as needed. 2. Use the app's editing features after scanning to r... ⇲

Limited functionality for scanning illustrations

Fix: 1. Use a higher resolution setting when scanning illustrations to capture more detail. 2. Experiment with different lighting and angles to... ⇲
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 what users are saying
Good experience
86.1%

Neutral
7.4%

Bad experience
6.5%

~ from our NLP analysis of 555 combined software ratings.

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 Private Data VDScan collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics