fix problems on Tribe [iphone]

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—— Run into issues on Tribe? Get help pending when official support gets back to you!

Tribe - Jewish Dating App
Info:
company: Upper East Enterprises LLC
: https://tribe-support.herokuapp.com
Chat with our AI-based Tribe Support
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Settings issue

Limited matches in local area

Fix: 1. Expand Search Radius: Check if the app allows you to adjust your search radius in the settings. Increasing the distance may yield more ma... ⇲
 
Customization issue

No option for same-sex partners

Fix: 1. Check Settings: Go to your profile settings and see if there is an option to specify your preferences. Some apps may have hidden settings... ⇲

Limited functionality for users over certain ages

Fix: 1. Check App Settings: Review your profile settings to ensure you are not missing any options that may be available to you. 2. Provide Feedb... ⇲
 
Bugs issue

Bugs when saving profile

Fix: 1. Ensure App is Updated: Make sure you are using the latest version of the app, as updates often fix bugs. 2. Check Internet Connection: A... ⇲
 
Login issue

Unknown error during login

Fix: 1. Check Credentials: Double-check your username and password for any typos. If you forgot your password, use the 'Forgot Password' option t... ⇲
 
UI issue

Inability to scroll through profiles without liking

Fix: 1. Check App Settings: Look for any settings that may allow you to change how you interact with profiles. Some apps have options for browsin... ⇲
 
Privacy issue

High number of fake profiles

Fix: 1. Report Fake Profiles: Use the in-app reporting feature to report any fake profiles you encounter. This helps improve the community. 2. Be... ⇲

Users trying to move conversations to other apps

Fix: 1. Set Boundaries: Politely inform users that you prefer to keep conversations within the app for safety and privacy reasons. 2. Report Inap... ⇲
 
Search issue

Poor filtering of users

Fix: 1. Adjust Filters: Go to your search settings and adjust the filters to better match your preferences. This may include age, distance, and i... ⇲
 
Notifications issue

No real notifications

Fix: 1. Check Notification Settings: Go to your iPhone Settings > Notifications > Tribe and ensure that notifications are enabled. Also, check in... ⇲
 
Algorithm issue

Algorithm issues with match suggestions

Fix: 1. Update Profile: Make sure your profile is complete and accurately reflects your interests and preferences. This can help the algorithm pr... ⇲

No matches after extended use

Fix: 1. Update Profile: Refresh your profile by adding new photos or updating your bio to attract more matches. 2. Expand Search Radius: Increase... ⇲
 
Freezing issue

Tribe freezes during use

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix freezing issues. 2. Restart Your Device: Restart... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.2%

Bad experience
9.1%

Neutral
5.8%

~ from our NLP analysis of 640 combined software ratings.

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 Private Data Tribe collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Tribe Premium: $9.99 Monthly
  2. Tribe Premium: $9.99 Monthly Subscription