fix problems on MKSLaser [iphone]

—— Run into issues on MKSLaser? Get help pending when official support gets back to you!

MKSLaser

Info:

company: Guangzhou Qianhui Information Technology Co.,Ltd

: https://makerbase.com.cn/

Chat with our AI-based MKSLaser Support

🛠️ Common MKSLaser Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not connect to laser

Fix: 1. Ensure that the laser device is powered on and in pairing mode. Refer to the laser's manual for specific instructions on how to enable pa... ⇲

Fails to upload edited pictures

Fix: 1. Ensure that the edited pictures are in a supported format (e.g., JPEG, PNG). If not, convert them using a photo editing app. 2. Check you... ⇲

Network issue

Connection issues with Wi-Fi

Fix: 1. Restart your Wi-Fi router by unplugging it for 10 seconds and then plugging it back in. Wait for it to fully restart. 2. On your iPhone,... ⇲

IP address changes unexpectedly

Fix: 1. Set a static IP address for your iPhone. Go to Settings > Wi-Fi, tap the information icon next to your network, and select 'Configure IP'... ⇲

Useless for sending files

Fix: 1. Ensure that the files you are trying to send are in a compatible format. Check the app documentation for supported file types. 2. Use alt... ⇲

Customization issue

No customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Look for sections like 'Preferences' or 'Settin... ⇲

Crashes issue

MKSLaser crashes after editing

Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. If low, delete unn... ⇲

Updates issue

Lack of support and updates

Fix: 1. Regularly check the App Store for updates to MKSLaser, as developers may release updates without prior notice. 2. Look for online communi... ⇲

Performance issue

Inconsistent performance

Fix: 1. Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲

Freezing issue

MKSLaser freezes or exits unexpectedly

Fix: 1. Force close the MKSLaser app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off t... ⇲