fix problems on #open [iphone]

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—— Run into issues on #open? Get help pending when official support gets back to you!

#open: nonmonogamous community
Info:
company: #open
: https://support.hashtagopen.com/
: hashtagopen.com
Chat with our AI-based #open Support
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Bugs issue

bug prevents changing profiles

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on the Open... ⇲

distance filter not functional

Fix: 1. Reset your location settings: Go to Settings > Privacy > Location Services. Ensure that location services are enabled for the Open app. Y... ⇲

repeated profiles appear

Fix: 1. Refresh your profile feed: Pull down on the profile list to refresh it. This can sometimes clear out duplicates. OR 2. Report duplicat... ⇲

profiles often inactive

Fix: 1. Focus on active users: Look for profiles that have recent activity or updates. This can often be indicated by profile pictures or last ac... ⇲

inability to return to previous distance range

Fix: 1. Manually adjust distance settings: If the app allows you to set a distance range, try to remember the previous settings and adjust them m... ⇲
 
Gameplay issue

limited free version swipes

Fix: 1. Optimize your swipes: Focus on swiping on profiles that genuinely interest you to make the most of your limited swipes. Consider using th... ⇲
 
Network issue

lack of users in rural areas

Fix: 1. Expand your search radius: If possible, adjust your distance settings to include nearby urban areas where more users might be active. O... ⇲
 
Messages issue

no messaging feature

Fix: 1. Use alternative communication methods: Consider using other messaging apps to communicate with matches until a messaging feature is imple... ⇲

lack of direct messaging for premium users

Fix: 1. Use alternative communication methods: Until a messaging feature is available, consider using other platforms to communicate with matches... ⇲
 
UI issue

clunky profile linking

Fix: 1. Simplify your profile: Ensure your profile is straightforward and easy to navigate. Avoid overly complex links or information that may co... ⇲

interface not intuitive

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help improve y... ⇲
 
Security issue

no verification process for users

Fix: 1. Be cautious: When interacting with profiles, look for signs of authenticity, such as detailed profiles or active engagement. OR 2. Use... ⇲
 
Customization issue

no option to like for friendship

Fix: 1. Use existing features: If the app allows for comments or interactions, use those to express interest in friendship. OR 2. Create a pos... ⇲

no examples of hashtags

Fix: 1. Research popular hashtags: Look for hashtags used in similar communities on social media platforms to get ideas for your own posts. OR... ⇲

dark mode not available

Fix: 1. Adjust your iPhone settings: While the app may not support dark mode, you can enable dark mode for your entire iPhone by going to Setting... ⇲

no activity indicator for profiles

Fix: 1. Look for recent activity: Check for any updates or changes in profiles that may indicate activity, such as new photos or profile edits.... ⇲
 
Freezing issue

#open freezes

Fix: 1. Clear app cache: As mentioned earlier, offloading the app can help clear cache and improve performance. Reinstall afterward. OR 2. Upd... ⇲
 
Search issue

limited filters for searches

Fix: 1. Use available filters wisely: Make the most of the filters that are available by combining them effectively to narrow down your search.... ⇲
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 what users are saying
Good experience
61.2%

Bad experience
28.1%

Neutral
10.7%

~ from our NLP analysis of 1,709 combined software ratings.

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 Private Data #open collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Supporting Membership Monthly: $9.99 Supporting Membership Monthly
  2. Spark Pack (3): $1.99 Spark Pack (3)
  3. Supporting Membership Monthly: $14.99 Supporting Membership Monthly