fix problems on VRPlayer Pro [iphone]

—— Run into issues on VRPlayer Pro ? Get help pending when official support gets back to you!

VRPlayer Pro : 2D 3D 360°Video

Info:

company: LEE DONG WON

: http://mobixn.dynu.net

Chat with our AI-based VRPlayer Pro Support

🛠️ Common VRPlayer Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FTP access issues

Fix: 1. Ensure that you have the correct FTP server address, username, and password. Double-check these credentials in the app settings. 2. If yo... ⇲

Difficult picture selection

Fix: 1. Use the search function within the app to quickly locate specific images instead of scrolling through all available options. 2. Organize... ⇲

Compatibility issue

Bluetooth controller malfunction

Fix: 1. Ensure that your Bluetooth controller is fully charged and within range of your iPhone. 2. Go to Settings > Bluetooth on your iPhone and... ⇲

Inconsistent performance on iOS versions

Fix: 1. Ensure that your iPhone is running the latest version of iOS, as updates can improve app performance. 2. If you notice performance issues... ⇲

No 4K VR support

Fix: 1. Check if there are any settings within the app to enable higher resolution playback. 2. If 4K support is not available, consider using a... ⇲

Battery issue

VRPlayer Pro runs hot

Fix: 1. Close any unnecessary background apps to free up system resources. 2. Reduce the video quality settings within the app to lessen the proc... ⇲

Updates issue

Outdated helper app

Fix: 1. Check the App Store for any available updates for the helper app and install them. 2. If the app is no longer supported, look for alterna... ⇲

Audio issue

Playback errors on large sites

Fix: 1. Clear the app's cache by going to the app settings and selecting the option to clear cache or data. 2. Ensure you have a stable internet... ⇲

No sound in free version

Fix: 1. Ensure that your device's volume is turned up and not muted. 2. Check the app settings to see if there is an option to enable sound for t... ⇲

UI issue

Video overlaps with iPhone 15 oval

Fix: 1. Check for any app updates that may address compatibility issues with the iPhone 15. 2. Adjust the video display settings within the app t... ⇲

Customization issue

Missing shuffle play for slideshows

Fix: 1. Create a playlist of your slideshow images and manually shuffle them before starting the slideshow. 2. Use a third-party slideshow app th... ⇲

Crashes issue

VRPlayer Pro crashes after update

Fix: 1. Restart your iPhone to clear any temporary glitches that may have occurred after the update. 2. Check for any additional updates for the... ⇲

Screen issue

Auto brightness dimming

Fix: 1. Go to Settings > Display & Brightness and disable the 'Auto-Brightness' feature. 2. Adjust the brightness manually to your preferred leve... ⇲

Ads issue

Ads in paid version

Fix: 1. Check if there is an option within the app settings to disable ads, as some apps offer this feature even in paid versions. 2. If ads pers... ⇲

Video issue

Black screen with audio

Fix: 1. Restart the app to see if the issue resolves itself. 2. Check for any updates for the app that may fix this issue. 3. If the problem pers... ⇲

Glitchy videos after update

Fix: 1. Clear the app's cache and data to remove any corrupted files that may have been introduced during the update. 2. Check for any additional... ⇲

Support issue

Repetitive tutorials

Fix: 1. Check the app settings for an option to disable tutorials or onboarding prompts. 2. If there is no option, try to navigate through the ap... ⇲

Accessibility issue

Lack of voice over support

Fix: 1. Enable VoiceOver in your iPhone's accessibility settings (Settings > Accessibility > VoiceOver) to see if it improves navigation within t... ⇲

Network issue

No SMB support

Fix: 1. Use a third-party file management app that supports SMB to access your files and then import them into VRPlayer Pro. 2. Consider using cl... ⇲