fix problems on AOCHUAN [iphone]

—— Run into issues on AOCHUAN? Get help pending when official support gets back to you!

AOCHUAN

Info:

company: 中山市央果电子科技有限公司

: https://www.yg-free.com/

Chat with our AI-based AOCHUAN Support

🛠️ Common AOCHUAN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot trim/edit videos in-app

Fix: Use a third-party video editing app available on the App Store. Popular options include iMovie, InShot, or Splice. After recording your vide... ⇲

No watch companion app

Fix: Consider using your iPhone to control the app instead of a watch. You can set up your phone in a stable position and use the app's features... ⇲

Camera issue

Object tracking loses focus easily

Fix: Ensure that the object you are tracking has clear, distinct features. If the object is too similar to the background, the tracking may fail.... ⇲

Settings issue

No option to turn off manual focus wheel

Fix: If the manual focus wheel is causing issues, try to avoid using it and rely on the automatic focus feature instead. This can help prevent ac... ⇲

AOCHUAN does not save settings

Fix: Check if there is an option to save settings within the app. After making changes, look for a 'Save' or 'Apply' button before exiting the se... ⇲

Recording resolution resets

Fix: Check the app settings before each recording session to ensure the desired resolution is selected. Make it a habit to verify settings each t... ⇲

Crashes issue

AOCHUAN crashes or stops recording unexpectedly

Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. This can hel... ⇲

Network issue

Bluetooth connection issues

Fix: Make sure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. Then, try reconnecting to the AOCHUAN devic... ⇲

Bugs issue

Footage goes missing after a few minutes

Fix: Ensure that you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage to check available space. If storage is... ⇲

UI issue

Gimbal controls are inverted

Fix: Check the app settings for any options related to gimbal control inversion. If available, toggle the settings to correct the inversion issue... ⇲

Battery issue

Battery drains quickly

Fix: Reduce the screen brightness of your iPhone while using the app. Go to Settings > Display & Brightness and lower the brightness to conserve... ⇲

Compatibility issue

AOCHUAN lacks Arabic language support

Fix: Change your iPhone's language settings to English or another supported language. Go to Settings > General > Language & Region and select a d... ⇲

Support issue

Instructional materials are inadequate

Fix: Search for online tutorials or user guides on platforms like YouTube. Many users share their experiences and tips that can help you understa... ⇲

No customer support available

Fix: Look for user forums or community groups where other users may share solutions and experiences. This can be a valuable resource for troubles... ⇲