fix problems on Cubox [iphone]

—— Run into issues on Cubox? Get help pending when official support gets back to you!

Cubox: AI Reader & Highlight

Info:

company: Odd Lab

: zenbox.cc

Chat with our AI-based Cubox Support

🛠️ Common Cubox Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Instructions only in Chinese

Fix: Use a translation app on your smartphone to translate the instructions. Apps like Google Translate can help you take a picture of the text a... ⇲

Does not play well with X/Twitter

Fix: Try using the share feature in X/Twitter to copy links or text and then manually paste them into Cubox. This can help you bypass any integra... ⇲

Slow issue

Slow upload and processing speed

Fix: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to a different network or using mobile data to see if the sp... ⇲

Uploads issue

Cannot view uploaded PDFs

Fix: Check if the PDFs are corrupted by trying to open them in another PDF viewer. If they open there, try re-uploading them to Cubox. OR Cons... ⇲

Payments issue

Paid subscription access issues

Fix: Log out of your account and log back in to refresh your subscription status. Sometimes, this can resolve access issues. OR Check your pay... ⇲

Customization issue

Lack of English localization

Fix: Change your device's language settings to English. Sometimes, apps will adjust their language based on the device's settings. Go to Settings... ⇲

Account issue

Requires third-party account

Fix: If you are uncomfortable with third-party accounts, consider creating a new account specifically for Cubox that does not contain personal in... ⇲

Features issue

No support for complex notes

Fix: Use a separate note-taking app that supports complex notes and then link or reference those notes in Cubox. This way, you can keep your note... ⇲

No family plan option

Fix: Consider sharing your account credentials with family members if you trust them. Just be aware of the limitations this may impose on simulta... ⇲

Compatibility issue

No web version available

Fix: Use a remote desktop application to access your computer from your iPhone. This way, you can use the desktop version of Cubox if available.... ⇲

Cubox prevents system shutdown on Sonoma Beta 5

Fix: Try force quitting the app by swiping it away in the app switcher. This can sometimes resolve issues with apps preventing system shutdown.... ⇲

Search issue

Inability to search Cubox content in iOS17

Fix: Ensure that the app has the necessary permissions to access your content. Go to Settings > Privacy & Security > Cubox and check the permissi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.0%

Bad experience

6.5%

Neutral

2.5%

~ from our NLP analysis of 200 combined software ratings.