fix problems on Khalti Digital Wallet (Nepal) [iphone]

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—— Run into issues on Khalti Digital Wallet (Nepal)? Get help pending when official support gets back to you!

Khalti Digital Wallet (Nepal)
Info:
company: Khalti Pvt. Ltd.
: https://khalti.com/info/support
: khalti.com
Chat with our AI-based Khalti Digital Wallet (Nepal) Support
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Account issue

Difficulties in updating phone number

Fix: To update your phone number, navigate to the settings or profile section of the app. Look for an option to edit your phone number. If you en... ⇲

No support for NRN ID holders

Fix: If you are an NRN ID holder and facing issues, ensure that you are using the correct identification documents as per Khalti's requirements.... ⇲

Limited options for foreign numbers

Fix: If you are trying to add a foreign number, check if Khalti has specific guidelines for foreign numbers. Ensure that you are entering the num... ⇲
 
Payments issue

Delayed ticket delivery and refund issues

Fix: For delayed ticket delivery, check your email and spam folders for any communication from Khalti. If you do not receive your ticket, try ref... ⇲

Transaction limits are restrictive

Fix: If you find the transaction limits restrictive, check if there are options to increase your limits by completing additional verification ste... ⇲
 
Support issue

Unprofessional customer service

Fix: If you encounter unprofessional customer service, document your interactions and provide clear feedback about your experience. This can help... ⇲
 
Login issue

Khalti Digital Wallet (Nepal) logs out frequently

Fix: If the app logs you out frequently, check your device settings to ensure that the app is not being restricted in the background. Go to your... ⇲
 
Performance issue

Inconsistent performance

Fix: To improve app performance, ensure that your device is running the latest version of iOS and that the Khalti app is updated to the latest ve... ⇲
 
Registration issue

Incomplete KYC form options

Fix: If the KYC form options are incomplete, ensure that you are using the latest version of the app. Sometimes, updates can add new options or f... ⇲
 
Compatibility issue

Incompatibility with iPad

Fix: If the app is not functioning properly on your iPad, check if you are using the latest version of the app and iOS. Sometimes, compatibility... ⇲
 
Loading issue

Slow loading times for money transfers

Fix: To improve loading times, ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if performan... ⇲
 
Customization issue

Lack of dark mode support

Fix: Currently, if Khalti does not support dark mode, you can adjust your device settings to reduce eye strain. Go to Settings > Display & Bright... ⇲
 
Bugs issue

Multiple bugs and errors

Fix: If you encounter multiple bugs, ensure that your app is updated to the latest version, as updates often include bug fixes. Restarting the ap... ⇲
 
UI issue

Poor user experience

Fix: To improve your user experience, familiarize yourself with the app's features by exploring the settings and help sections. Sometimes, unders... ⇲
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 what users are saying
Good experience
55.5%

Bad experience
37.7%

Neutral
6.8%

~ from our NLP analysis of 146 combined software ratings.

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 Private Data Khalti Digital Wallet (Nepal) collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics