fix problems on Bitport [iphone]

—— Run into issues on Bitport? Get help pending when official support gets back to you!

Bitport

Info:

company: Cool Sheep Technologies s.r.o.

: https://bitport.io/contact

Chat with our AI-based Bitport Support

🛠️ Common Bitport Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot delete downloaded files

Fix: To delete downloaded files in Bitport, navigate to the 'Downloads' section of the app. Look for the file you wish to delete, then swipe left... ⇲

Inconsistent download performance

Fix: To improve download performance, ensure that you have a stable internet connection. Switch between Wi-Fi and cellular data to see if perform... ⇲

Downloads issue

No download button for certain files

Fix: If you cannot find a download button for specific files, ensure that the file format is supported by Bitport. Check the app's documentation... ⇲

Cannot export files to VLC

Fix: To export files to VLC, first ensure that VLC is installed on your device. Then, go to the file you want to export in Bitport, tap on the 'S... ⇲

Settings issue

Subtitles cannot be deactivated

Fix: To deactivate subtitles, go to the playback settings while watching a video. Look for a 'Subtitles' option and toggle it off. If this does n... ⇲

Compatibility issue

Bitport does not fit iPhone 10 display

Fix: Check if there is an update available for the Bitport app. Go to the App Store, search for Bitport, and see if an update is available that a... ⇲

UI issue

No landscape browsing support

Fix: To enable landscape mode, check if your device's orientation lock is turned off. Swipe down from the top-right corner of your iPhone to acce... ⇲

User interface not user-friendly

Fix: To improve your experience, take some time to explore the app's settings and features. Familiarize yourself with the layout and available op... ⇲

Login issues with Facebook oauth

Fix: If you are having trouble logging in with Facebook, ensure that your Facebook app is updated and that you are logged into your Facebook acco... ⇲

Updates issue

Bitport requires updates

Fix: To update the app, go to the App Store, tap on your profile icon at the top right, and scroll down to see pending updates. If Bitport is lis... ⇲