—— Run into issues on Hilltop Bank Personal? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Force close the app by double-tapping the Home button (or swiping up from the bottom of the screen on newer iPhones) and swiping the Hilltop... ⇲
Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try moving closer to the router or switching to cellular data to... ⇲
Fix: Double-check your login credentials for accuracy. If you receive an error message, take note of the specific message as it may provide clues... ⇲
Fix: Ensure that you are using a strong password that meets the app's security requirements. Avoid using easily guessable passwords and consider... ⇲
Fix: Ensure that your app is updated to the latest version, as the Zelle feature may have been added in a recent update. Check the App Store for... ⇲
Fix: Check if the app is hidden or restricted. Go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps and ensure that the H... ⇲
Fix: If you find that the app frequently requires reinstallation, ensure that your iPhone's software is up to date by going to Settings > General... ⇲
Fix: Utilize the app's FAQ or help section for common issues and solutions. This can often provide immediate answers without needing to contact c... ⇲
Fix: Regularly clear the app's cache and data by offloading the app as mentioned earlier. This can help improve performance by removing any accum... ⇲