fix problems on Border [iphone]

—— Run into issues on Border ? Get help pending when official support gets back to you!

Border Mobile Banking

Info:

company: Border Bank

: https://www.border.bank/contact-us

: www.border.bank

Chat with our AI-based Border Support

🛠️ Common Border Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Border rarely works

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection. If the connection is weak, try switching to a di... ⇲

90% of the time there is an error

Fix: Update the app. Go to the App Store, search for Border Mobile Banking, and check if there is an update available. Keeping the app updated ca... ⇲

logs out saying password is wrong

Fix: Ensure you are entering the correct password. If you have forgotten it, use the 'Forgot Password' feature to reset it. Make sure to check fo... ⇲

will not save password

Fix: Check your iPhone settings. Go to Settings > Passwords and ensure that the 'AutoFill Passwords' feature is enabled for the Border Mobile Ban... ⇲

does not recognize Face ID

Fix: Ensure Face ID is set up correctly. Go to Settings > Face ID & Passcode and make sure that the Border Mobile Banking app is enabled for Face... ⇲

issues logging in

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password, and check for any typos or auto-fill er... ⇲

Security issue

cannot use previous passwords

Fix: If the app does not allow you to use previous passwords, ensure you are creating a new password that meets the app's security requirements.... ⇲

Bugs issue

Border not working frequently

Fix: Check for server status. Sometimes, the app may be down due to server maintenance. You can check the bank's website or social media for any... ⇲

Downloads issue

requires re-downloading every other day

Fix: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not, delet... ⇲

Network issue

Border always going down

Fix: Monitor the app's performance. Use a network monitoring tool to check if the app's downtime correlates with your internet connection issues.... ⇲

Support issue

staff clueless about login issues

Fix: Document the specific error messages you receive and try to troubleshoot them using the app's help section or FAQ. This can provide clarity... ⇲

UI issue

Border super unfriendly

Fix: Familiarize yourself with the app's layout. Spend some time exploring the app to understand its features and navigation better, which can im... ⇲

Account issue

forces account reset

Fix: If the app forces an account reset, ensure you are using the latest version of the app. Update it through the App Store to avoid bugs that m... ⇲

frequent credential verification failures

Fix: Check your internet connection. A weak connection can lead to verification failures. Ensure you are connected to a reliable network. OR T... ⇲

Crashes issue

Border crashes often

Fix: Force close the app and restart it. Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then s... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.4%

Bad experience

3.9%

Neutral

2.8%

~ from our NLP analysis of 727 combined software ratings.

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Private Data Border collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics