—— Run into issues on Active Knocker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your device's GPS settings are enabled and that the app has permission to access your location. Go to Settings > Privacy > Locat... ⇲
Fix: Review the app's payment structure in the settings or help section to understand what features require payment. If you believe you should ha... ⇲
Fix: Check your internet connection. A weak or unstable connection can cause pins to behave erratically. Switch between Wi-Fi and cellular data t... ⇲
Fix: Document your issues clearly and keep a record of your communications with customer service. This can help you escalate the issue if needed.... ⇲
Fix: Keep a record of your cancellation confirmation and any correspondence with customer support. This documentation can be useful if you encoun... ⇲
Fix: Review the cancellation policy in the app's settings or help section. Follow the outlined steps carefully to ensure you are completing the c... ⇲
Fix: Check your subscription status in your Apple ID settings to ensure you are not subscribed to multiple plans. Go to Settings > [Your Name] >... ⇲
Fix: Make sure your app is updated to the latest version available in the App Store. Developers often release updates to fix bugs and improve per... ⇲
Fix: Look for any promotional offers or limited-time trials that may be available on the app's website or social media pages. Sometimes, develope... ⇲
Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. Comp... ⇲