fix problems on CamHi [iphone]

​

—— Run into issues on CamHi? Get help pending when official support gets back to you!

CamHi
Info:
company: 琦 赵
: http://www.hichip.org/camhi_ios_privacy_en.html
Chat with our AI-based CamHi Support
   Hello! How can I assist you?  

characters left:
 
Security issue

No password protection for app

Fix: Set up a device-level password or biometric lock (like Face ID or Touch ID) to secure access to your iPhone. This will indirectly protect th... ⇲

Mandatory password requirements too strict

Fix: Try using a password manager to generate and store a password that meets the app's requirements without being overly complex for you to reme... ⇲
 
Customization issue

No preset zone areas for viewing

Fix: Manually adjust the camera's viewing angle to cover the desired area. Use the camera's pan and tilt features to set it up as needed. OR I... ⇲

Inability to group camera controls

Fix: Manually control each camera individually until a grouping feature is added in future updates. OR Look for third-party apps that may offe... ⇲
 
Installation issue

Difficult setup process

Fix: Follow a detailed setup guide or video tutorial available online. Many users share their setup experiences which can provide helpful tips.... ⇲
 
Bugs issue

Inconsistent recording functionality

Fix: Check the camera's storage settings. Ensure that there is enough storage space available for recordings and that the recording schedule is p... ⇲
 
Camera issue

Limited multi-camera viewing options

Fix: Check if the app has a multi-camera view option in the settings. If not, consider using a different app that supports multiple camera views.... ⇲
 
Support issue

Poor customer support

Fix: Utilize online forums and community support groups where other users share solutions and experiences. This can often provide quicker answers... ⇲
 
Notifications issue

No snapshot feature on alarm notification

Fix: Manually take screenshots of the camera feed when an alarm notification is received. Press the side button and the volume up button simultan... ⇲

No sound alarm for motion detection

Fix: Check the app settings to ensure that sound notifications are enabled for motion detection alerts. OR Consider using a third-party app th... ⇲

Inconsistent alert notifications

Fix: Check the app's notification settings to ensure they are enabled and configured correctly. Make sure your device's notification settings all... ⇲
 
Settings issue

No ability to delete recordings directly from app

Fix: Access the camera's storage settings through the app and look for options to manage recordings. If not available, you may need to delete rec... ⇲

No scheduling for motion alarms in app

Fix: Manually enable and disable motion detection as needed. This can be a temporary workaround until a scheduling feature is added. OR Look f... ⇲

No ability to record automatically on motion detection

Fix: Manually start recording when motion is detected as a temporary workaround until this feature is added. OR Check if there are any firmwar... ⇲

No option to view all recordings at once

Fix: Manually browse through recordings one by one until a feature to view all at once is added in future updates. OR Consider using a compute... ⇲
 
Slow issue

Slow to initiate alarm service

Fix: Check your internet connection and ensure it is stable. A slow connection can delay the alarm service initiation. OR Restart the app and... ⇲
 
Audio issue

Audio issues on different devices

Fix: Check the audio settings in the app and ensure that the volume is turned up and not muted. Also, verify that your device's audio settings ar... ⇲
 
Video issue

Image distortion on iPad

Fix: Adjust the camera's lens or position to minimize distortion. Ensure that the camera is not too close to reflective surfaces that can cause d... ⇲

No fast forwarding for saved videos

Fix: Manually scrub through the video timeline to navigate quickly. This can be a workaround until a fast-forward feature is implemented. OR U... ⇲
 
Permissions issue

Location privileges required for app operation

Fix: Go to Settings > Privacy > Location Services and ensure that CamHi has the appropriate permissions set. You can choose 'While Using the App'... ⇲
 
Network issue

Frequent connection loss

Fix: Ensure that your Wi-Fi network is stable and that the camera is within range of the router. Consider moving the router closer to the camera... ⇲

CamHi does not work without Wi-Fi

Fix: Consider using a mobile hotspot if you need to access the app without Wi-Fi. This can provide temporary internet access. OR Check if the... ⇲
 
Messages issue

Email function issues

Fix: Check your email settings in the app to ensure they are configured correctly. Verify that the email address and server settings are accurate... ⇲
 
Compatibility issue

Limited compatibility with certain cameras

Fix: Check the app's compatibility list to ensure your camera is supported. If not, consider using a different camera that is compatible with the... ⇲
 
Backup issue

CamHi lacks cloud support

Fix: Use local storage options available in the app for recording and accessing footage until cloud support is added. OR Consider using a thir... ⇲
 
UI issue

User interface not user-friendly

Fix: Familiarize yourself with the app by exploring all its features and settings. This can help you navigate it more easily over time. OR Loo... ⇲
 
Syncing issue

Time synchronization issues

Fix: Check the camera's time settings and ensure they are set to the correct time zone. Adjust if necessary. OR Restart the camera and app to... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
49.7%

Good experience
32.3%

Neutral
18.1%

~ from our NLP analysis of 443 combined software ratings.

 Switch to these Alternatives:
IP Camera Viewer - IPCams
V380
XMEye Pro
eWeLink
V380S
IPC360 Home
360 Smart Camera
HDWiFiCamPro
CareCam.
CTRONICS

 Private Data CamHi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers