fix problems on Croissant [iphone]

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—— Run into issues on Croissant? Get help pending when official support gets back to you!

Croissant - Cross-Posting
Info:
company: Innoveghtive Inc.
: https://croissantapp.com/support.html
: croissantapp.com
Chat with our AI-based Croissant Support
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Account issue

Limited to one Mastodon account

Fix: If you need to manage multiple Mastodon accounts, consider using a different app that supports multiple accounts or create a separate profil... ⇲

Only one account without subscription

Fix: If you need to manage more than one account, consider subscribing to the app for additional features. If not, use a different app that allow... ⇲

Duplicate accounts after deletion

Fix: If you encounter duplicate accounts, try logging out and logging back in to refresh the account list. This may help in removing duplicates.... ⇲
 
Login issue

Errors when logging into accounts

Fix: Double-check your login credentials for accuracy. Ensure that there are no typos in your username or password. If you have forgotten your pa... ⇲

Incorrect password errors

Fix: Ensure that you are entering the correct password, paying attention to case sensitivity and any special characters. If necessary, reset your... ⇲
 
Screen issue

Black screen after logging into Mastodon

Fix: If you encounter a black screen, try force-closing the app. Swipe up from the bottom of the screen (or double-click the home button) to view... ⇲
 
Customization issue

No scheduling feature

Fix: As a workaround, you can draft your posts in a note-taking app and set a reminder on your phone to post them manually at your desired time.... ⇲

No user suggestions for tagging

Fix: To manage tagging, you can create a list of commonly used tags in a note-taking app and refer to it when posting. OR You can also manuall... ⇲

No thread count variables

Fix: If you need to track thread counts, consider manually keeping a record of your threads in a note-taking app or spreadsheet. OR You can al... ⇲
 
Integration issue

Share extension integration missing

Fix: To share content from other apps, you can manually copy the content and paste it into Croissant. This is a temporary workaround until the sh... ⇲
 
Compatibility issue

Lack of support for more social media platforms

Fix: If you require support for additional platforms, consider using a multi-platform social media management tool that integrates with the platf... ⇲
 
Syncing issue

No iCloud syncing for drafts

Fix: As a workaround, you can manually save your drafts in a note-taking app that supports iCloud syncing, allowing you to access them across dev... ⇲
 
Bugs issue

Bugs causing repeated post failures

Fix: If you experience repeated post failures, try restarting the app or your device to clear any temporary glitches that may be causing the issu... ⇲

Unusual format errors on posts

Fix: If you notice formatting errors, try reformatting your text before posting. Use plain text without special characters or formatting that may... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.4%

Bad experience
4.4%

Neutral
2.2%

~ from our NLP analysis of 136 combined software ratings.

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 Private Data Croissant collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly: $2.99 Croissant Deluxe for one month.
  2. Annual: $19.99 Deluxe service for a full year.
  3. Lifetime: $59.99 Lifetime access to deluxe features.