fix problems on Keeta [iphone]

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—— Run into issues on Keeta? Get help pending when official support gets back to you!

Keeta - Food Delivery
Info:
company: Kangaroo Limited
: https://www.keeta-global.com
: www.keeta-global.com
Chat with our AI-based Keeta Support
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Support issue

Incorrect orders received

Fix: When placing an order, carefully review your selections before finalizing. If you receive the wrong order, document the mistake with a photo... ⇲

Poor customer service

Fix: Utilize the in-app chat or support feature to communicate your issues clearly and concisely. Be polite but firm in your requests for assista... ⇲

Food delivered cold

Fix: When placing an order, choose items that are less likely to be affected by temperature changes, such as hot drinks or items that can be rehe... ⇲

Unresponsive customer support

Fix: Try reaching out to customer support during their peak hours, as they may be more responsive. Use the in-app chat feature for quicker respon... ⇲

Inaccurate order tracking

Fix: Refresh the app or restart your device if the tracking feature is not updating. Ensure you have a stable internet connection to receive real... ⇲

High prices compared to competitors

Fix: Compare prices across different food delivery apps before placing an order to find the best deal. Look for any available promotions or disco... ⇲

Food quality complaints

Fix: Read reviews of the restaurant before ordering to gauge food quality. If you receive subpar food, document the issue with photos and report... ⇲

Frequent order errors

Fix: Double-check your order before finalizing it to ensure accuracy. If errors occur, report them immediately through the app's support feature... ⇲

Delivery to wrong location

Fix: Ensure your delivery address is correct before placing an order. If you notice an error, update your address in the app settings and confirm... ⇲

Lack of compensation for late deliveries

Fix: Check the app's policy on compensation for late deliveries. If you experience a late delivery, document the time and report it through the a... ⇲

Inconsistent promotions

Fix: Regularly check the app for new promotions and discounts, as they may change frequently. Sign up for notifications to stay informed about th... ⇲
 
Payments issue

Refund issues

Fix: Familiarize yourself with the app's refund policy before placing an order. If you need a refund, follow the in-app process for requesting on... ⇲

Order cancellations after payment

Fix: Before placing an order, check the restaurant's operating hours and availability to avoid cancellations. If your order is canceled, check th... ⇲
 
Bugs issue

Keeta reliability issues

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes and performance improvements. Check your device's... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
4.9%

Neutral
1.1%

~ from our NLP analysis of 4,648 combined software ratings.

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 Private Data Keeta collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics