fix problems on JOE & THE JUICE [iphone]

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—— Run into issues on JOE & THE JUICE? Get help pending when official support gets back to you!

JOE & THE JUICE
Info:
company: Joe & The Juice
: http://www.joejuice.com/joeapp
: www.joejuice.com
Chat with our AI-based JOE & THE JUICE Support
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Support issue

No customer support available

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website for common issues and solutions. 2. Use Social Media: Reach out via t... ⇲

No contact information for support

Fix: 1. Check App Settings: Look for a help or support section within the app that may provide contact information. 2. Use Social Media: Reach ou... ⇲
 
Bugs issue

Inconsistent order tracking

Fix: 1. Refresh the App: Close and reopen the app to refresh the order tracking information. 2. Check Internet Connection: Ensure you have a stab... ⇲

Difficulties with loyalty points

Fix: 1. Check Loyalty Program Terms: Review the terms of the loyalty program within the app to understand how points are earned and redeemed. 2.... ⇲

Automatic switch to pickup orders

Fix: 1. Check Settings: Go to the app settings and look for an option related to order type (delivery vs. pickup) and adjust it accordingly. 2. S... ⇲

Out of stock items not properly managed

Fix: 1. Refresh the App: Close and reopen the app to see if the stock status updates. 2. Check for Updates: Ensure the app is updated to the late... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore the App: Spend some time navigating through the app to familiarize yourself with its layout. 2. Look for Tutorials: Check if ther... ⇲

Buttons often unresponsive

Fix: 1. Restart the App: Close and reopen the app to reset any unresponsive buttons. 2. Check for Updates: Ensure the app is updated to the lates... ⇲

Location selection issues

Fix: 1. Check Location Settings: Ensure that location services are enabled for the app in your iPhone settings. Go to Settings > Privacy > Locati... ⇲

Inability to delete items from cart

Fix: 1. Check Cart Options: Look for an edit or delete option next to the items in your cart. 2. Restart the App: Close and reopen the app to ref... ⇲
 
Ads issue

Annoying ads obstructing usage

Fix: 1. Check for Ad Settings: Look in the app settings for options to reduce or disable ads. 2. Use Ad Blockers: Consider using ad-blocking soft... ⇲
 
Messages issue

Messages in app go unanswered

Fix: 1. Check for Updates: Ensure the app is updated to the latest version, as updates may fix messaging issues. 2. Restart the App: Close and re... ⇲
 
Login issue

Complicated login process

Fix: 1. Use Password Manager: If you have trouble remembering your password, consider using a password manager to store and autofill your credent... ⇲
 
Payments issue

Lag in payment processing

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection during the payment process. 2. Restart the App: Close and reopen... ⇲
 
Settings issue

JOE & THE JUICE language defaults incorrectly

Fix: 1. Check Language Settings: Go to your iPhone settings > General > Language & Region and ensure your preferred language is set correctly. 2.... ⇲
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 what users are saying
Good experience
84.5%

Bad experience
12.9%

Neutral
2.5%

~ from our NLP analysis of 1,035 combined software ratings.

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 Private Data JOE & THE JUICE collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics