fix problems on Timo Digital Bank [iphone]

—— Run into issues on Timo Digital Bank ? Get help pending when official support gets back to you!

Timo Digital Bank by BVBank

Info:

company: Viet Capital Commercial Joint Stock Bank

: https://timo.vn/

: timo.vn

Chat with our AI-based Timo Digital Bank Support

🛠️ Common Timo Digital Bank Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Large queue at location

Fix: Consider using the app for most banking needs to avoid visiting the location. Check if there are specific times when the queue is shorter, s... ⇲

Online appointment setter not followed

Fix: Double-check the appointment confirmation email or notification for any specific instructions or changes. If you have a confirmation, arrive... ⇲

Registration issue

Cannot create account

Fix: Ensure that you are using the latest version of the app. If not, update the app from the App Store and try creating the account again. OR... ⇲

Cannot log into bank account

Fix: Verify that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Cannot log in despite correct password

Fix: Ensure that Caps Lock is off and that you are entering the password exactly as it was set. Try typing it in a notes app first to confirm acc... ⇲

Account issue

Cannot enter phone number

Fix: Ensure that you are entering the phone number in the correct format, including the country code if required. Check for any restrictions on c... ⇲

Cannot increase transaction limit without in-person visit

Fix: Review the app for any options to request a limit increase through customer support or account settings, if available. OR Consider planni... ⇲

Camera issue

Cannot take a selfie

Fix: Check the app permissions in your iPhone settings to ensure that the app has access to your camera. Go to Settings > Privacy > Camera and en... ⇲

Crashes issue

Timo Digital Bank crashes when transferring money

Fix: Ensure that your app is updated to the latest version. If it is, try uninstalling and reinstalling the app to fix any corrupted files. OR... ⇲

Updates issue

Transaction list not updated

Fix: Try refreshing the transaction list by pulling down on the screen to refresh. This can sometimes force the app to update the information.... ⇲

Bugs issue

Errors when transferring money

Fix: Double-check the recipient's details to ensure they are entered correctly. Errors in the account number or amount can cause transfer issues.... ⇲

Inconsistent error messages

Fix: Take note of the specific error messages and try to identify any patterns. This can help you troubleshoot specific issues more effectively.... ⇲

Compatibility issue

No Apple Pay support

Fix: Consider using an alternative payment method available within the app, such as direct bank transfers or debit card payments. OR Keep an e... ⇲

Syncing issue

Account balance not updated after transactions

Fix: Refresh the app or log out and back in to see if the balance updates. Sometimes, it may take a moment for the app to reflect recent transact... ⇲

No automatic data sync when switching apps

Fix: Manually refresh the app when you switch back to it to ensure you have the latest data. Pull down on the screen to refresh the content. OR... ⇲

Security issue

Issues with biometric verification

Fix: Ensure that your biometric settings (Face ID or Touch ID) are enabled for the app in your iPhone settings. Go to Settings > Face ID & Passco... ⇲

UI issue

User interface too simple

Fix: Explore all the features of the app thoroughly, as sometimes simplicity can hide advanced options. Look for menus or settings that may offer... ⇲

Settings issue

Inability to delete debt reminders after payment

Fix: Check if there is an option within the app settings or reminders section to manage or delete reminders manually after payment. OR If no o... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

76.1%

Bad experience

22.4%

Neutral

1.5%

~ from our NLP analysis of 67 combined software ratings.

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Private Data Timo Digital Bank collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data