fix problems on Video FX [iphone]

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—— Run into issues on Video FX? Get help pending when official support gets back to you!

Video FX: Movie Clip Editor
Info:
company: Picthug Pte Ltd
: https://www.picthug.co/
: www.picthug.co
Chat with our AI-based Video FX Support
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Audio issue

difficult to control sound and volume

Fix: 1. Use external audio editing tools: Consider exporting your video to an audio editing app like GarageBand to adjust sound levels before re-... ⇲
 
Video issue

final render pixelation

Fix: 1. Check export settings: Before rendering, ensure that you are selecting the highest quality settings available in the export options. Look... ⇲

pixelated final video

Fix: 1. Adjust export settings: Before rendering, ensure you select the highest quality settings available in the export options. Look for resolu... ⇲
 
Customization issue

inability to try locked effects

Fix: 1. Look for trial options: Some apps offer trial periods for locked features. Check the app's settings or the effects store to see if any tr... ⇲

inability to edit after saving

Fix: 1. Save a copy: Before saving, create a duplicate of your project so you can always go back and make changes to the original version. 2. Use... ⇲
 
Syncing issue

effects do not sync properly

Fix: 1. Recheck your timeline: Ensure that the effects are placed correctly on the timeline. Sometimes, dragging them slightly can help them sync... ⇲
 
Backup issue

auto-save feature missing

Fix: 1. Manually save frequently: Get into the habit of saving your project manually every few minutes to avoid losing progress. Look for a save... ⇲
 
Glitches issue

effects move unexpectedly

Fix: 1. Lock effects in place: If the app allows, look for an option to lock effects in place on the timeline to prevent them from moving acciden... ⇲
 
Ads issue

ads are intrusive

Fix: 1. Check for an ad-free version: Some apps offer a paid version that removes ads. Look in the app settings or store for this option. 2. Use... ⇲
 
Payments issue

locked filters after purchase

Fix: 1. Restore purchases: Go to the app settings and look for an option to restore purchases. This can help if the app is not recognizing your p... ⇲
 
Bugs issue

new effects option not functional

Fix: 1. Restart the app: Close the app completely and reopen it to see if the new effects option becomes functional. 2. Check for updates: Ensure... ⇲
 
Updates issue

lack of updates for effects

Fix: 1. Check for app updates: Regularly check the App Store for updates to Video FX, as new effects may be added in future versions. 2. Explore... ⇲

subscription model change without notice

Fix: 1. Review subscription settings: Go to your account settings in the app to check your current subscription plan and any changes that may hav... ⇲
 
Slow issue

time-consuming saving process

Fix: 1. Save in smaller segments: Instead of saving the entire project at once, save smaller segments to reduce the time it takes to save. 2. Clo... ⇲
 
UI issue

effects cover unwanted video sections

Fix: 1. Adjust effect placement: Tap on the effect in the timeline and drag it to a different position or resize it to ensure it does not cover u... ⇲
 
Support issue

no response from support team

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the app's website for common issues and solutions that may address your concerns.... ⇲
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 what users are saying
Good experience
84.6%

Bad experience
9.4%

Neutral
6.0%

~ from our NLP analysis of 15,258 combined software ratings.

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 Private Data Video FX collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. New Weekly Subscription: $3.99 Weekly subscription
  2. Weekly Subscription: $7.99 Unlock all contents
  3. New Yearly Subscription: $39.99 Unlock premium content for 1 year
  4. New Weekly Discounted: $1.99 Unlock all features
  5. Yearly Subscription: $39.99 Unlock premium content for 1 year
  6. Monthly Subscription: $29.99 Unlock premium content for 1 month