—— Run into issues on Greenleaf Trust Retirement? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the correct User ID and password. Check for any typos, and make sure that Caps Lock is not on, as passwords are... ⇲
Fix: Check your spam or junk email folder to ensure that the email with the code did not get filtered there. If you find it, mark it as 'Not Spam... ⇲
Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older iPhones) to... ⇲
Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option during login. Make sure this option is selected before logging in to avoid h... ⇲
Fix: Ensure that your device's screen is clean and free of any obstructions that might prevent touch input. Wipe the screen with a soft, lint-fre... ⇲
Fix: If the 'Resend PIN' option is not working, try closing the app and reopening it. This can refresh the app's state and may allow the resend f... ⇲
Fix: If you are experiencing delays or issues with market execution, try logging out and back into the app to refresh your session. This can some... ⇲