fix problems on SCEL Players’ Club Rewards [iphone]

—— Run into issues on SCEL Players’ Club Rewards? Get help pending when official support gets back to you!

SCEL Players’ Club Rewards

Info:

company: Scientific Games International

: https://playersclub.sceducationlottery.com/feedback#faq

Chat with our AI-based SCEL Players’ Club Rewards Support

🛠️ Common SCEL Players’ Club Rewards Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SCEL Players’ Club Rewards frequently mis-scans tickets

Fix: Ensure that the ticket is placed flat and well-lit when scanning. Avoid any glare or shadows that might interfere with the scanner's ability... ⇲

No option to purchase tickets

Fix: Check if the app has been updated to the latest version. Go to the App Store, search for the SCEL Players’ Club Rewards app, and see if an u... ⇲

Crashes issue

SCEL Players’ Club Rewards often fails to open

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲

SCEL Players’ Club Rewards shuts down frequently

Fix: Make sure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space by deleting... ⇲

SCEL Players’ Club Rewards automatically closes after checking tickets

Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. OR If the... ⇲

Login issues after updates

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Frequent password resets after updates

Fix: If you are being prompted to reset your password frequently, ensure that you are using a strong password that meets the app's requirements.... ⇲

Bugs issue

Scanner reports inaccurate results

Fix: Check the ticket for any damage or creases that might affect scanning. If the ticket is damaged, try to scan a different ticket to see if th... ⇲

Error messages on winning tickets

Fix: Take a screenshot of the error message and try to scan the ticket again. Sometimes, a second attempt can yield different results. OR If t... ⇲

Inability to scan tickets after midnight

Fix: If you are unable to scan tickets after midnight, try closing the app completely and reopening it. This can sometimes reset the functionalit... ⇲

Registration issue

Requires full account registration

Fix: If you are facing issues with registration, ensure that you are filling out all required fields correctly. Double-check for any typos or mis... ⇲

Inability to re-register or log in

Fix: Double-check your login credentials for accuracy. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR... ⇲

Compatibility issue

Limited functionality compared to website

Fix: Check for any app updates that may add new features. Go to the App Store and see if an update is available for the SCEL Players’ Club Reward... ⇲

UI issue

Powerball number cut off in view

Fix: Try rotating your device to landscape mode to see if the full number becomes visible. This can sometimes help with display issues. OR If... ⇲

Freezing issue

SCEL Players’ Club Rewards stuck on promotions

Fix: Try refreshing the app by pulling down on the screen to see if it updates and moves past the promotions screen. OR If the app remains stu... ⇲

Updates issue

Unusable after recent updates

Fix: Check for any new updates that may have been released to fix bugs. Go to the App Store and see if an update is available for the SCEL Player... ⇲