fix problems on GRTC On The Go [iphone]

—— Run into issues on GRTC On The Go? Get help pending when official support gets back to you!

GRTC On the Go

Info:

company: Via Transportation, Inc.

: http://ridegrtc.com/need-help/contact-us/

: ridegrtc.com

Chat with our AI-based GRTC On the Go Support

🛠️ Common GRTC On the Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

GRTC On the Go frequently shows all seats booked

Fix: 1. Check for updates: Ensure that you have the latest version of the GRTC On the Go app installed. Go to the App Store, search for the app,... ⇲

Long wait times for bus requests

Fix: 1. Plan ahead: To minimize wait times, try to schedule your bus requests during less busy hours. Check the GRTC website or app for peak time... ⇲

Settings issue

Limited operating hours

Fix: 1. Check the schedule: Review the GRTC On the Go app or the GRTC website for the operating hours of the service. Make sure you are aware of... ⇲

Network issue

Inconsistent availability of rides

Fix: 1. Refresh the app: If you experience inconsistent availability, try refreshing the app by closing it completely and reopening it. This can... ⇲

Freezing issue

GRTC On the Go may freeze during usage

Fix: 1. Restart your iPhone: A simple restart can often resolve app freezing issues. Hold down the power button and slide to power off, then turn... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.7%

Neutral

2.2%

Bad experience

1.1%

~ from our NLP analysis of 182 combined software ratings.

Switch to these Alternatives:

GRTC

VCU Health Way Finder

UZURV Ride

ConnectingVA

Ride Pingo

Visit Ashland VA

Verida Member App

VMGO

VDOT 511 Virginia Traffic

Virginia Traffic Cameras

Private Data GRTC On the Go collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics