fix problems on Yacht Week [iphone]

—— Run into issues on Yacht Week? Get help pending when official support gets back to you!

Yacht Week

Info:

company: Day 8 Experiences Ltd

: https://www.theyachtweek.com/blog/2018/05/download-our-app

: www.theyachtweek.com

Chat with our AI-based Yacht Week Support

🛠️ Common Yacht Week Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Yacht Week won't allow sign in without Facebook

Fix: If you prefer not to use Facebook, check if the app has an option to sign in with an alternative method such as Google or Apple ID. Look for... ⇲

Stuck in login loop

Fix: Clear the app's cache and data. Go to your iPhone's Settings > General > iPhone Storage > find Yacht Week > Offload App. This will remove th... ⇲

Account issue

No user found with email

Fix: Double-check the email address you are entering for typos or errors. Ensure that you are using the same email that you registered with. If y... ⇲

Only one user per group can access app

Fix: If you are part of a group, designate one person to manage the app access. This person can share event details with the rest of the group th... ⇲

Email field is case-sensitive

Fix: When entering your email, ensure that you are using the correct case as it was registered. If you are unsure, try entering it in all lowerca... ⇲

Updates issue

Latest update caused app to break

Fix: Try uninstalling the app and then reinstalling it from the App Store. This can sometimes resolve issues caused by updates that did not insta... ⇲

Loading issue

Endless loading loop when joining event

Fix: Try restarting the app. Close it completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the... ⇲

Yacht Week won't load content

Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa. A poor connection can prevent content fro... ⇲

Can't view crews or log in with normal email

Fix: If you are unable to view crews, try logging out and then logging back in. This can refresh your session and may resolve visibility issues.... ⇲

Repeated login issues with Facebook

Fix: Log out of Facebook on your iPhone and then log back in. This can refresh your session and may resolve login issues with the app. OR Chec... ⇲

Requires Facebook to log in

Fix: If you do not want to use Facebook, consider creating a temporary Facebook account just for the app. This will allow you to access the app w... ⇲

UI issue

Keyboard blocks text input

Fix: Try rotating your iPhone to landscape mode. This may provide more screen space and allow you to see the text input area better. OR If the... ⇲

Crashes issue

Yacht Week crashes after connecting to Facebook

Fix: Ensure that the app has the necessary permissions to access your Facebook account. Go to your iPhone's Settings > Privacy > Facebook and che... ⇲

Yacht Week crashes immediately after opening

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home button) and swipe the app off the scree... ⇲

Support issue

No help request option available

Fix: Look for a FAQ or Help section within the app. Many apps have a built-in help feature that may not be immediately visible. OR Visit the a... ⇲

Network issue

Instagram connection issues

Fix: Check your Instagram account settings to ensure that the app has permission to connect. Go to Instagram > Settings > Security > Apps and Web... ⇲

Compatibility issue

Yacht Week doesn't work on multiple devices

Fix: Check if the app allows multiple device logins. Some apps restrict access to one device at a time. If this is the case, log out of the app o... ⇲