fix problems on TeleConsulta MD [iphone]

—— Run into issues on TeleConsulta MD? Get help pending when official support gets back to you!

TeleConsulta MD

Info:

company: Triple-S Salud, Inc.

: http://www.americanwell.com/mobileappsupport/

Chat with our AI-based TeleConsulta MD Support

🛠️ Common TeleConsulta MD Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Long wait times for appointments

Fix: Check the app for any updates that may improve performance and reduce wait times. Go to the App Store, search for TeleConsulta MD, and see i... ⇲

Appointments not recognized by the system

Fix: Ensure that you are logged into the correct account associated with your appointments. Log out and log back in to refresh your session. OR... ⇲

Crashes issue

TeleConsulta MD crashes during waiting

Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage > TeleConsulta MD > Offload App. This will remove the ap... ⇲

TeleConsulta MD closes unexpectedly during calls

Fix: Check for any available updates for the app that may address stability issues. Go to the App Store and update if necessary. OR If the app... ⇲

Bugs issue

Scheduling issues with incorrect appointment times

Fix: Double-check the time zone settings on your device. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enabled to... ⇲

Payments issue

Out-of-pocket charges despite insurance

Fix: Review your insurance information within the app to ensure it is entered correctly. Go to your profile settings and verify that all details... ⇲

Payment system issues

Fix: Ensure that your payment information is up to date in the app. Go to your account settings and verify your payment method. OR If you enco... ⇲

Syncing issue

Prescription not received by pharmacy

Fix: Check the app to see if the prescription was successfully submitted. If not, try resending it through the app or contacting your healthcare... ⇲

Compatibility issue

Lack of multilingual support

Fix: Check the app settings to see if there are any language options available. Some apps may have hidden settings for language preferences. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

99.1%

Neutral

0.5%

Bad experience

0.4%

~ from our NLP analysis of 7,155 combined software ratings.

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Private Data TeleConsulta MD collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Location
- User Content
- Diagnostics