fix problems on CCUTX [iphone]

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—— Run into issues on CCUTX? Get help pending when official support gets back to you!

CCUTX
Info:
company: Capitol CU Mobile Access
: https://www.ccutx.org/
: www.ccutx.org
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UI issue

Users cannot add notes to transfers

Fix: 1. Check for Updates: Ensure you are using the latest version of the app, as this feature may have been added in a recent update. 2. Use Alt... ⇲

Confusing balance calculations

Fix: 1. Review Transaction History: Go to your transaction history to ensure all transactions are accounted for. Sometimes, pending transactions... ⇲

Difficulty identifying accounts for transactions

Fix: 1. Use Account Nicknames: If available, go to your account settings and assign nicknames to your accounts for easier identification. 2. Revi... ⇲

Awkward user experience

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and features better. This can help reduce confusi... ⇲
 
Updates issue

Inaccurate updates

Fix: 1. Refresh the App: Pull down on the screen to refresh your account information. This can help in getting the latest updates. 2. Check Inter... ⇲
 
Features issue

Mobile deposits and bill pay functions are incomplete

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may include fixes for these functions. 2. Review Deposit Gui... ⇲
 
Customization issue

Nicknames for transfers are already taken

Fix: 1. Use Variations: Try adding numbers or initials to your desired nickname to create a unique version. 2. Check for Existing Nicknames: Revi... ⇲
 
Support issue

Lack of customer focus

Fix: 1. Utilize Help Features: Make use of any help or FAQ sections within the app to find answers to common issues. 2. Engage with Community For... ⇲
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 what users are saying
Good experience
97.2%

Bad experience
1.8%

Neutral
1.0%

~ from our NLP analysis of 930 combined software ratings.

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 Private Data CCUTX collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location