fix problems on 1ON1 Piano [iphone]

—— Run into issues on 1ON1 Piano? Get help pending when official support gets back to you!

1ON1 Piano

Info:

company: Virtual Piano Lessons

: https://1on1piano.com/contact/

: 1on1piano.com

Chat with our AI-based 1ON1 Piano Support

🛠️ Common 1ON1 Piano Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Connection issues with students

Fix: 1. Check your internet connection: Ensure that both you and your student have a stable internet connection. You can do this by running a spe... ⇲

White screen during connection

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to see all open apps. Swipe... ⇲

Audio issue

No audio or video during sessions

Fix: 1. Check audio/video settings: During a session, tap on the settings icon (if available) and ensure that audio and video are enabled. 2. Te... ⇲

Payments issue

High subscription cost for performance

Fix: 1. Evaluate your usage: Consider how often you use the app and whether the subscription cost aligns with your usage. If you find that you ar... ⇲

Freezing issue

1ON1 Piano freezes post-download

Fix: 1. Restart your iPhone: A simple restart can often resolve freezing issues. Hold down the power button and slide to power off, then turn it... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

80.0%

Bad experience

20.0%

Neutral

0.0%

~ from our NLP analysis of 10 combined software ratings.

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Private Data 1ON1 Piano collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Diagnostics

Cost of Subscriptions

Host Sessions: Renews Monthly: $19.99 To host sessions, a subscription is required.
Host Sessions: Renews Yearly: $199.99 To host sessions, a subscription is required.