fix problems on Al Mulla Exchange [iphone]

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—— Run into issues on Al Mulla Exchange? Get help pending when official support gets back to you!

Al Mulla Exchange
Info:
company: Al Mulla Exchange
: https://www.almullaexchange.com/
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Notifications issue

too many daily notifications

Fix: 1. Adjust notification settings: Go to Settings > Notifications > Al Mulla Exchange. Here, you can customize the types of notifications you... ⇲
 
Compatibility issue

no iPad version available

Fix: 1. Use the iPhone version on iPad: You can download the iPhone version of Al Mulla Exchange on your iPad. It will run in compatibility mode,... ⇲
 
Crashes issue

forgot password functionality causes crash

Fix: 1. Reset password via email: Instead of using the app, go to the Al Mulla Exchange website and use the 'Forgot Password' option there. Follo... ⇲

Al Mulla Exchange crashes when checking currency rate

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. This can often resolve temporary glitches. OR 2.... ⇲

Al Mulla Exchange crashes when accessing benefits

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. This can often resolve temporary glitches. OR 2.... ⇲
 
Settings issue

cannot delete or edit beneficiaries

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix bugs related to managing beneficiaries. 2. Try l... ⇲

difficult to add or remove beneficiaries

Fix: 1. Follow the correct steps: Ensure you are following the correct procedure to add or remove beneficiaries. Check the app's help section or... ⇲
 
Login issue

Al Mulla Exchange logs out after entering beneficiary details

Fix: 1. Ensure stable internet connection: Check your Wi-Fi or cellular data connection to ensure it is stable while using the app. A weak connec... ⇲

fingerprint login not working after update

Fix: 1. Re-enable fingerprint login: Go to Settings > Al Mulla Exchange and check if the fingerprint login option is enabled. If not, enable it a... ⇲
 
Screen issue

Al Mulla Exchange opens to a white screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to view all open apps. Swipe up on Al Mulla... ⇲
 
Support issue

customer service slow to respond

Fix: 1. Use alternative contact methods: If you are not getting a timely response via the app, try reaching out through their official social med... ⇲
 
Payments issue

k-net payment option not appearing

Fix: 1. Check app settings: Go to the app settings and ensure that K-net is enabled as a payment option. If it is not visible, it may need to be... ⇲
 
Permissions issue

forced to select unwanted conditions

Fix: 1. Review the terms: Carefully read through the conditions presented to ensure you understand them. If you are being forced to select someth... ⇲
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 what users are saying
Good experience
78.4%

Bad experience
14.8%

Neutral
6.8%

~ from our NLP analysis of 917 combined software ratings.

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 Private Data Al Mulla Exchange collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics