fix problems on Invoice [iphone]

—— Run into issues on Invoice ? Get help pending when official support gets back to you!

Invoice for Stripe

Info:

company: App Sub 1 LLC

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🛠️ Common Invoice Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Extra percentage fee on payments

Fix: Review the pricing structure of your Stripe account. If you are using a standard account, the fees are set by Stripe and cannot be changed.... ⇲

Log out function not working

Fix: Try force-closing the app and reopening it. On an iPhone, you can do this by swiping up from the bottom of the screen and pausing in the mid... ⇲

Account issue

Limited customer information entry

Fix: To work around the limited customer information entry, consider using a separate customer management tool or spreadsheet to keep track of ad... ⇲

Compatibility issue

No integration with saved products

Fix: As a workaround, create a product list in a separate document or spreadsheet. When creating an invoice, refer to this list to manually enter... ⇲

Customization issue

Limited invoice customization

Fix: To enhance invoice customization, use the available fields in the app to add notes or descriptions that can provide additional context for y... ⇲

Payments issue

Cannot accept physical card payments

Fix: Consider using a mobile card reader that integrates with Stripe, such as the Stripe Terminal, which allows you to accept physical card payme... ⇲

Delayed payment processing

Fix: Check your Stripe account settings to ensure that you have enabled instant payouts if available. This can help reduce the time it takes for... ⇲

No recurring payment option

Fix: Consider using a subscription management tool that integrates with Stripe to handle recurring payments. This can help automate the billing p... ⇲

Support issue

Difficult to reach support

Fix: Utilize the help section within the app or the Stripe website for FAQs and troubleshooting guides. This can often provide quick answers to c... ⇲

Settings issue

Cannot modify invoices after creation

Fix: As a workaround, create a new invoice with the correct details and void the original invoice. This allows you to maintain accurate records w... ⇲

Syncing issue

Invoice does not sync properly

Fix: Ensure that your iPhone is connected to a stable internet connection. If syncing issues persist, try logging out of the app and logging back... ⇲