—— Run into issues on PromptSmart Pro Remote Control? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. 2. Restart both your iPhone and the device you a... ⇲
Fix: 1. Close the app completely by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app. 2. Clear t... ⇲
Fix: 1. Ensure that the remote control is within the effective range of your iPhone. Move closer to the device if necessary. 2. Check for any int... ⇲
Fix: 1. Ensure that the remote is fully charged and functioning properly. 2. Test the remote with other devices to see if the issue is specific t... ⇲
Fix: 1. Ensure that Bluetooth is enabled on your iPhone and that the remote is in pairing mode. 2. Forget the remote in Bluetooth settings and tr... ⇲
Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches that may be causi... ⇲
Fix: 1. Make sure the remote is charged and turned on. 2. Check if the remote is in pairing mode. Refer to the remote's manual for specific instr... ⇲
Fix: 1. Ensure you are speaking clearly and at a consistent volume. 2. Check the microphone settings on your iPhone to ensure it is functioning p... ⇲
Fix: 1. Before starting a recording session, ensure that all other apps are closed to free up system resources. 2. Test the app with a short reco... ⇲
Fix: 1. Adjust the sensitivity settings in the app if available. Look for options related to scrolling or touch sensitivity. 2. Ensure your finge... ⇲
Fix: 1. Use a stylus or a pen to interact with the buttons if you find it difficult to tap them accurately. 2. Check if the app has an option to... ⇲
Fix: 1. Check the remote's battery level and replace it if necessary. 2. Ensure that the remote is properly paired with your iPhone and that ther... ⇲
Fix: 1. Spend some time exploring the app's settings and features to familiarize yourself with its layout. 2. Look for online tutorials or user g... ⇲
Fix: 1. Review your subscription options in the app to see if there are different tiers or plans that may be more affordable. 2. Consider using t... ⇲
Fix: 1. Look for promotional offers or discounts that may be available for the app. 2. Consider using the app's free trial (if available) to asse... ⇲
Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Look for community forums or user groups where you can ask questi... ⇲
Fix: 1. Ensure that both the app and the remote are updated to the latest versions. 2. Restart both the app and the remote to reset any temporary... ⇲
Fix: 1. Check for any available updates for your iPhone's operating system and install them. 2. Clear the app's cache and data by offloading the... ⇲
Fix: 1. Restart your iPhone after an update to ensure all changes take effect. 2. Check the App Store for any additional updates for the app that... ⇲
Fix: 1. Log out of your account in the app and log back in to refresh your subscription status. 2. Check your subscription status in the App Stor... ⇲