fix problems on Ridgewood Savings Bank [iphone]

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—— Run into issues on Ridgewood Savings Bank? Get help pending when official support gets back to you!

Ridgewood Savings Bank
Info:
company: Ridgewood Savings Bank
: https://www.ridgewoodbank.com
: www.ridgewoodbank.com
Chat with our AI-based Ridgewood Savings Bank Support
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Features issue

No card control feature

Fix: 1. Use the bank's website: Log into your Ridgewood Savings Bank account via a web browser. Some features, like card controls, may be availab... ⇲
 
Bugs issue

Issues with mobile check deposit

Fix: 1. Ensure proper lighting: When taking a picture of the check, make sure you are in a well-lit area and that the check is flat and free of w... ⇲
 
Login issue

Face ID doesn't always work

Fix: 1. Re-register Face ID: Go to Settings > Face ID & Passcode. Turn off Face ID for the Ridgewood Savings Bank app, then turn it back on and r... ⇲
 
Network issue

Site is down often

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the... ⇲
 
Payments issue

Daily maximum deposit limit is inconvenient

Fix: 1. Plan deposits: If you know you will exceed the daily limit, consider breaking your deposits into smaller amounts over multiple days to st... ⇲
 
UI issue

Lacks modern design

Fix: 1. Customize your settings: Explore the app settings to see if there are any options to change themes or layouts that might make the app fee... ⇲

Can't see bill amounts due

Fix: 1. Check biller settings: Ensure that you have correctly set up your billers in the app. Go to the bill pay section and verify that all your... ⇲
 
Settings issue

Requires long sentence for mobile deposit

Fix: 1. Practice concise descriptions: When making mobile deposits, try to use shorter, clear phrases that still convey the necessary information... ⇲
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 what users are saying
Good experience
96.2%

Bad experience
2.0%

Neutral
1.8%

~ from our NLP analysis of 4,007 combined software ratings.

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 Private Data Ridgewood Savings Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data