fix problems on The Roku [iphone]

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—— Run into issues on The Roku ? Get help pending when official support gets back to you!

The Roku Mobile App: TV Remote
Info:
company: Phuong Tran
: https://sites.google.com/view/contact-phuontran/home
: sites.google.com
Chat with our AI-based The Roku Support
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Payments issue

Limited functionality without payment

Fix: Utilize the basic features available in the free version, such as basic navigation and channel selection, to see if they meet your needs bef... ⇲
 
Ads issue

Frequent ads interrupt usage

Fix: If the ads are disruptive, consider upgrading to the paid version of the app, which may offer an ad-free experience. OR Try to use the ap... ⇲

Frequent prompts for reviews disrupt usage

Fix: If the prompts are bothersome, try to ignore them and continue using the app as normal; they may decrease over time as you use the app more.... ⇲

Annoying subscription prompts

Fix: If the prompts are frequent, try to ignore them and continue using the app; they may reduce over time as you use the app more. OR Explore... ⇲
 
Audio issue

No volume control

Fix: Use the physical remote that came with your Roku device to control the volume until a software update adds this feature to the app. OR Ch... ⇲
 
UI issue

No power button for TV

Fix: Use the physical remote to power on/off your TV, as the app may not support this feature due to limitations in the app's design. OR Look... ⇲

Difficult navigation within channels

Fix: Familiarize yourself with the layout of the app and the channels you use most frequently to improve your navigation speed. OR Consider us... ⇲

Tricky typing experience

Fix: Use the voice search feature if available in the app to avoid typing altogether, which can be faster and more convenient. OR Consider usi... ⇲
 
Slow issue

The Roku can be slow to recognize TV

Fix: Ensure that both your Roku device and your iPhone are connected to the same Wi-Fi network, as this can improve recognition speed. OR Rest... ⇲
 
Security issue

Impersonates official Roku app

Fix: Verify that you have downloaded the official Roku app from the App Store by checking the developer information and reviews. OR If you sus... ⇲
 
Support issue

Support email does not work

Fix: Check the app's official website for updated contact information or alternative support options, such as a help center or FAQ section. OR... ⇲
 
Performance issue

Inconsistent performance

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements and bug fixes. OR Clear the app'... ⇲
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 what users are saying
Good experience
88.9%

Bad experience
7.0%

Neutral
4.1%

~ from our NLP analysis of 5,177 combined software ratings.

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 Private Data The Roku collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Weekly Premium: $2.99 Use the features unlimitedly every week
  2. Lifetime Premium: $19.99 Access unlimited features forever
  3. Monthly Premium: $6.49 Use the features unlimitedly every month
  4. Yearly: $29.99 Premium for one year