fix problems on Noona [iphone]

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—— Run into issues on Noona ? Get help pending when official support gets back to you!

Noona for USA
Info:
company: Varian Medical Systems Finland Oy
: https://www.varian.com/products/software/care-management/noona
: www.varian.com
Chat with our AI-based Noona Support
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Account issue

Difficulties accessing medical records

Fix: Ensure you are logged into the correct account associated with your medical records. If you have multiple accounts, try logging out and logg... ⇲
 
Compatibility issue

Limited functionality in both web and native versions

Fix: Check for any user guides or FAQs provided within the app or on the website. These resources often outline the features available and how to... ⇲
 
Messages issue

Inability to send messages due to app issues

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that reso... ⇲
 
Notifications issue

Notifications do not clear

Fix: Try restarting your iPhone. This can often resolve minor glitches with notifications not clearing properly. OR Go to Settings > Notificat... ⇲
 
Crashes issue

Noona disappears or becomes inaccessible

Fix: Check if the app is hidden in your app library. Swipe left on your home screen until you reach the App Library and search for Noona. If foun... ⇲
 
UI issue

User interface issues

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and experiment with different settings like text si... ⇲
 
Settings issue

Noona does not provide detailed treatment information

Fix: Look for a help or support section within the app that may provide additional resources or links to detailed treatment information. OR Co... ⇲
 
Ads issue

Noona is forced upon users

Fix: If you find the app unnecessary, consider uninstalling it. Press and hold the app icon until it jiggles, then tap the 'X' to delete it from... ⇲
 
Performance issue

Inconsistent performance

Fix: Close all other apps running in the background to free up system resources. Swipe up from the bottom of the screen (or double-click the Home... ⇲
 
Loading issue

Noona fails to load or spins indefinitely

Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa. A weak connection can cause loading issue... ⇲
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 what users are saying
Good experience
98.4%

Bad experience
1.6%

Neutral
0.0%

~ from our NLP analysis of 129 combined software ratings.

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 Private Data Noona collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics