—— Run into issues on WHYY Listen? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can do this by running a speed test using a fr... ⇲
Fix: 1. Restart the app: Close the WHYY Listen app completely by swiping it away in the app switcher, then reopen it. This can resolve minor glit... ⇲
Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. If you're on Wi-Fi, try switching to cellular da... ⇲
Fix: 1. Restart the app: Close and reopen the app to reset the audio stream, which may resolve the repeating segments issue. OR 2. Check for u... ⇲
Fix: 1. Disable background app refresh: Go to Settings > General > Background App Refresh and turn it off for WHYY Listen. This can help prevent... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > WHYY Listen and adjust the settings to your preference. You can turn off no... ⇲
Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates often fix broken links and other bugs. OR 2. Use the... ⇲
Fix: 1. Check app settings: Look for an option in the app settings that allows you to choose how articles are opened. Set it to open in the app i... ⇲
Fix: 1. Restart your device: A simple restart can often resolve glitches by refreshing the system. OR 2. Clear app data: If the app allows, cl... ⇲
Fix: 1. Use a reliable VPN service: If you are in China, ensure you have a reputable VPN installed and connected before using the app to bypass r... ⇲
Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) and swipe the WHYY Listen app away to close... ⇲
Fix: 1. Use AirPlay: If you have an Apple TV or compatible device, use AirPlay to stream audio from your iPhone to your TV instead of Chromecast.... ⇲
Fix: 1. Use the iPhone app on iPad: You can download the iPhone version of the app on your iPad and run it in compatibility mode, though it may n... ⇲
Fix: 1. Adjust text size: Go to Settings > Display & Brightness > Text Size and adjust the text size to see if it resolves the issue with cut-off... ⇲
Fix: 1. Disable background app refresh: Go to Settings > General > Background App Refresh and turn it off for WHYY Listen to save battery life.... ⇲
Fix: 1. Reinstall the app: Delete the WHYY Listen app and reinstall it from the App Store to fix any corrupted files causing error messages. OR... ⇲