fix problems on Disney Magic Kingdoms [iphone]

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—— Run into issues on Disney Magic Kingdoms? Get help pending when official support gets back to you!

Disney Magic Kingdoms
Info:
company: Gameloft
: https://gameloft.helpshift.com/hc/en/14-disney-magic-kingdoms/?p=ios
: www.gameloft.com
Chat with our AI-based Disney Magic Kingdoms Support
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Ads issue

Frequent random ads

Fix: If the ads are intrusive, check the game settings to see if there is an option to disable ads or reduce their frequency. Some games offer a... ⇲

Ads cause game crashes

Fix: Ensure that your device's operating system and the Disney Magic Kingdoms app are both updated to the latest versions. Updates often include... ⇲

Ads redirect to App Store or Safari

Fix: If you experience redirects, try clearing your device's browser history and cache. This can help prevent unwanted redirects when interacting... ⇲
 
Audio issue

Static sound issues

Fix: Check your device's sound settings to ensure that the volume is turned up and that the app is not muted. Additionally, try restarting the ap... ⇲
 
Glitches issue

Glitches with character tasks

Fix: If you encounter glitches, try restarting the app or your device. This can often resolve temporary glitches that occur during gameplay. OR... ⇲
 
Gameplay issue

Difficult to level up characters

Fix: Focus on completing character-specific quests and events that provide experience points (XP) for leveling up. Prioritize characters that are... ⇲

Low drop rates for character tokens

Fix: To improve your chances of obtaining character tokens, focus on completing quests and events that specifically reward those tokens. Particip... ⇲

Limited free character access

Fix: To maximize free character access, focus on completing all available quests and events that reward characters. Participate in community even... ⇲

Difficult event character acquisition

Fix: Prioritize participating in events as soon as they start to maximize your chances of acquiring event characters. Complete all event tasks to... ⇲

Insufficient land for attractions

Fix: Plan your land purchases strategically by prioritizing areas that will allow you to place the most important attractions first. Focus on unl... ⇲

Unfair chest reward system

Fix: To improve your chances of receiving better rewards from chests, focus on completing quests and events that provide chests as rewards. The m... ⇲

Excessive time required for quests

Fix: Plan your gameplay sessions around the quest timers. Start longer quests when you know you will be away from the game for a while, allowing... ⇲

Limited opportunities for seasonal characters

Fix: Stay engaged with the game during seasonal events to maximize your chances of acquiring seasonal characters. Participate in all available ta... ⇲

Frustrating upgrade requirements

Fix: To manage upgrade requirements, focus on completing quests that provide the necessary materials for upgrades. Prioritize upgrades that will... ⇲
 
Payments issue

Excessive in-app purchase requirements

Fix: Set a budget for in-app purchases and stick to it. Focus on making purchases only during special events that offer significant value, such a... ⇲

High costs for unlocking new characters

Fix: Focus on earning in-game currency through quests and events to save up for character unlocks. Prioritize characters that will significantly... ⇲
 
Performance issue

Inconsistent game performance

Fix: Ensure that your device has enough storage space and that other apps are closed to improve game performance. Restart your device regularly t... ⇲
 
Support issue

Lack of customer service support

Fix: Utilize the in-game help or FAQ section to find answers to common issues. This can often provide immediate solutions without needing to cont... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.8%

Bad experience
4.7%

Neutral
3.5%

~ from our NLP analysis of 176,052 combined software ratings.

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 Private Data Disney Magic Kingdoms collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Gem Pack 1: $1.99 The smallest pack of Gems!
  2. Event Pack 1: $3.99 Lots of Event stuff
  3. Gem Pack 2: $4.99 A small pack of Gems!
  4. Gem Pack 3: $9.99 A pack of Gems!
  5. Gem Pack 4: $19.99 A big pack of Gems!
  6. Event Pack 2: $1.99 More Event stuff
  7. Special Bundle 3: $19.99 A pack of cool stuff
  8. Event Pack 3: $5.99 Plenty of Event stuff
  9. Special Bundle: $3.99 A pack of cool stuff
  10. Special Event Pack: $9.99 Special Event stuff