fix problems on HIFI [iphone]

—— Run into issues on HIFI? Get help pending when official support gets back to you!

HIFI

Info:

company: TIDAL Music AS

: https://hi.fi

: hi.fi

Chat with our AI-based HIFI Support

🛠️ Common HIFI Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HIFI freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find HIFI in the list and tap on it. If there’s an option to 'Offload App', d... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you have the latest version of HIFI by checking the App Store for updates. Developers often release updates to fix... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If HIFI allows for offline downloads, look for a download option next to the content you want to save.... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the HIFI website for FAQs, user guides, or community forums where you can find answers to common issues.... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > HIFI and ensure that notifications are enabled. Adjust the alert style and... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s layout and features. Look for a help or tutorial section within th... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to HIFI settings and look for any customization options that may not be immediately obvious. 2. Provide feedback: W... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for HIFI to reduce battery drain. 2. Lower... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Visit the HIFI website or app store page to confirm the minimum system requirements for the app. Ensure your d... ⇲